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Old 12-18-2008, 04:48 PM   #1
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Default Unanswered: Storage boxes

I just purchased 4 Rattan Toy Boxes for my pets, but I can't get anything into them. Each time I try to put something in there, I get a message that says I can't put this in an outdoor room. The item disappears from the room but is not in the box. After logging out then back in, the item is in the room, but not in the box. I tried to put another item in, but the squares under the box show as red. I feel like GANZ stole my $400.

Has anyone else had this problem?
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Old 12-18-2008, 04:50 PM   #2
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Default Re: Storage boxes

Have you tried contacting Ganz about the issue?
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Old 12-18-2008, 05:32 PM   #3
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Default Re: Storage boxes

Try pressing logout when that happens(then saying no) and see if it will go into the box.
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Old 12-18-2008, 05:41 PM   #4
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Default Re: Storage boxes

I've never had this happen, but I use those rattan boxes just for clothes. There might be some things that don't fit in there. I know some things won't go where you think they should. What sort of items are you trying to put in there?
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Old 12-18-2008, 05:46 PM   #5
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Default Re: Storage boxes

marna bear has a point. I have only put in books, balloons, and clothing. Certain clothing items dont fit in some storage units like jackets in the amanda panda chest. And only hats and glasses fit in The Hockey Sidetable
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Old 12-18-2008, 06:05 PM   #6
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Default Re: Storage boxes

Did you click on the toy box to open it before you tried to put the items in it? If you click on it and open it then you should be able to drag the items into it.
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Old 12-18-2008, 07:04 PM   #7
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Default Re: Storage boxes

Wait, where are you when doing this ? Outside ? I know the Rattan boxes don't go outside so I'm confused.

If you're indoors when doing this there are some clothes + items that won't go in certain places. Like I just tried to put pirate pieces in the Aztec Dresser + it won't do it.
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