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Old 10-22-2007, 08:10 PM   #1
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Default Unanswered: Still problems with Charms?

I thought the charm glitch was fixed, but I finally found my 24th charm and activated it tonight, but didn't get the exclusive gift. The charm tree shows all 24 charms, but the little "charm bonus" box still shows a question mark for the 24 charms.

I also noticed that I'm not finding any charms for the 7th and 8th rows. I had not activated them before the glitch, and it seems like they are somehow still locked -- unless it's just coincidence.

Anyone else still experiencing problems with the charms?
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Old 10-23-2007, 03:08 AM   #2
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Default Re: Still problems with Charms?

All of my forest charms are back, and everything else seems to be working, but I haven't added any new charms in a while.
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Old 10-23-2007, 05:41 PM   #3
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Default Re: Still problems with Charms?

I've tried logging off and back on several time and was hoping it would clear up after the overnight maintenance, but no such luck.

I still haven't received the special gift for have activated 24 charms.
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Old 10-23-2007, 06:34 PM   #4
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Default Re: Still problems with Charms?

I don't know about you, but I got all of my webkinz charms.

If you still don't have your charms back you can always contact GANZ at support@ganz.com and a reply back can take 2 to 3 business days.

SOCCERPIG12:pig:
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Old 10-23-2007, 06:41 PM   #5
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Default Re: Still problems with Charms?

i feel so bad for you ikm sorry
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Old 10-23-2007, 06:42 PM   #6
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Default Re: Still problems with Charms?

Thanks. I'll contact ganz and see what they say.
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