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Old 06-27-2009, 07:25 PM   #11
I'm now a
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Default Re: Still no Summer gift??? Help!!!!

I would wait a few days and if it doesn't pop up sooner or later I would call Ganz, their phone number is 1-866-WEBKINZ be sure not to call them earlier than 9 AM.

I have corrected the phone # for you.

It's not an 800 number. It's 866.

Webberlily

Last edited by Webberlily; 06-27-2009 at 10:59 PM.. Reason: correct phone #
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Old 06-27-2009, 08:26 PM   #12
Gifted
 
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Default Re: Still no Summer gift??? Help!!!!

Quote:
NOTE: We have been getting widespread reports from members with Asian and European accounts who have not yet received their gifts. This is not the first holiday where something like this has happened. For some reason, different acounts get their gifts at different times. If you haven't received your gift by Monday morning, that's when you may need to be concered. At that point, the offices at Ganz will be open and you can contact them regarding your missing gift. 1-866-932-5469
Quoted from the front page of WI. Hope this helps and clears a few questions.
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Old 06-27-2009, 09:54 PM   #13
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Default Re: Still no Summer gift??? Help!!!!

I just tried both of my asian acounts and no summer gift on mine either! Heavy sigh !!!
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Old 06-27-2009, 10:30 PM   #14
~2 Days Til ~ Disney
Banned
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Default Re: Still no Summer gift??? Help!!!!

This isnt good!!!
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Old 06-27-2009, 11:27 PM   #15
krqcmom
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Default Re: Still no Summer gift??? Help!!!!

Not yet - perhaps after maintenance tomorrow - this happened at Halloween to me too.
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Old 06-28-2009, 12:02 AM   #16
marnabear
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Default Re: Still no Summer gift??? Help!!!!

I think Ganz's number will be ringing off the hook on Monday. I've always gotten the gifts when I logged on after midnight, but not this time. And I have to call to get my pet's name changed, too. Don't know what's wrong with Skipper but I am sure they will change it to that for me.
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Old 06-28-2009, 01:07 AM   #17
Diabetes Awareness
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Default Re: Still no Summer gift??? Help!!!!

I got my summer gift on my Asian account when I signed in this morning (12:12 am Asian time). Then, I signed into my main American account around 1:30 am tonight, and didn't get my summer gift. Then signed into my side American account at about 1:50 this morning, and got the gift! I'm so confused!
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Old 06-28-2009, 01:23 AM   #18
COWS4YOU
 
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Default Re: Still no Summer gift??? Help!!!!

no gift for me still on my asian, I will be calling on monday if I don't get it by then
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Old 06-28-2009, 01:30 AM   #19
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Default Re: Still no Summer gift??? Help!!!!

nothing on my asian account @ 2:20 am est or 4 US accounts last check @ 1:55 am est
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Old 06-28-2009, 01:33 AM   #20
A Meditating
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Default Re: Still no Summer gift??? Help!!!!

No gift on Asian account La Sigh.....

This is definitely a Pepe Le Pew moment
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