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Old 12-17-2007, 08:17 AM   #1
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Default Unanswered: Still Need HELP PLEASE!!!!

Hey Everyone! I still need some major tech help here. My pets are still missing and I still can't get into my rooms. Any help here will be greatly appreciated. Is there a specific email for Ganz or anything?? I am really getting upset over this problem. I want to decorate my rooms for Christmas.
Thanks!

Last edited by CYNalot; 12-17-2007 at 08:40 AM..
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Old 12-17-2007, 08:20 AM   #2
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Default Re: Still Need HELP PLEASE!!!!

Thye ganz email is:

support@webkinz.com

Phone# is: 1-866-webkinz (you have to be 18 or over to call)

Good luck!
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Old 12-17-2007, 08:20 AM   #3
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Default Re: Still Need HELP PLEASE!!!!

support@webkinz.com

Best of luck!

(I am assuming you tried clearing out your internet history, cookies...?)
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Old 12-17-2007, 10:01 AM   #4
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Default Re: Still Need HELP PLEASE!!!!

Clear out your history and Cookies. If that doesn't work, go to the customer support section of the Webkinz homepage and send in a report of it. Or you can email Ganz at support@webkinz.com.
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Old 12-17-2007, 07:07 PM   #5
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Default Re: Still Need HELP PLEASE!!!!

stay off of your account for a coupleof days(i know this might be hard, but you'll survive.) it should work btu if not do what other people are doing- CALL AND COMPLAIN!
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Old 12-17-2007, 07:23 PM   #6
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Default Re: Still Need HELP PLEASE!!!!

if clearing out your computer doesnt work, i would defintley complain to webkinz, but i would try everthing else first. good luck, i hope that you figure it out!
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