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Old 10-01-2008, 10:12 PM   #1
hoopie! Level 7!!!
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Default Unanswered: Still getting the white screen

I did everything they said to do. I updated flash. I deleted cookies and cache. I restarted. I did some of this more than once. I still get a white screen and can't even get close to logging in.

What do I do next- any ideas?

thanks! WM
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Old 10-01-2008, 10:14 PM   #2
HomieWHONK™ the
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Default Re: Still getting the white screen

I have a Mac, and on Safari I have the same problems as you have. But on Firefox, it works way better, and actually lets me do stuff I can't on Safari. Maybe try downloading Firefox?
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Old 10-01-2008, 10:14 PM   #3
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Default Re: Still getting the white screen

Hi- Not sure that I can help, but what browser are you using?


~~~

I have the best luck with Firefox too
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Old 10-01-2008, 10:21 PM   #4
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Default Re: Still getting the white screen

But the My Room doesn't show up with Firefox, that's the problem. I can get the Clubhouse Tree to come up, but then it says the Clubhouse is closed when I try to click in. On Safari, it doesn't load half of the time, but when it does, it can do everything Firefox can't do, except for the Clubhouse. There's just a blue screen with Safari.
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Old 10-01-2008, 10:32 PM   #5
hoopie! Level 7!!!
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Default Re: Still getting the white screen

I shouldn't be so frustrated, because obviously I"m not the only one with this problem. Everything I did today worked to get it running again after the star challenge game was added. (that took me a week to figure it out).

I've tried on both IE and Firefox- I have windows Vista.
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