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Old 01-04-2008, 01:03 PM   #1
Ratqueen
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Arrow Unanswered: Still can't buy new rooms?

Last night, I was trying to buy a new large room and was logged off again. I was charged 1000 KC but did not get my new room. I know this has happened to other people since the last site maintenance last night.

I would like to know if anybody has tried to buy a new room since, and if it's working now. I won't dare to try and buy a new room until I'm absolutely certain I'm not going to lose another 1000 KC.

Please post to say when was the last time you purchased a new room, either successfully or unsuccessfully, so other people don't have to lose cash too.

At the moment, I get booted off every time I try to buy something from the Curio Shop or find a gem while Gem Hunting... So I'm assuming the room buying problem is still present.

Thank you.

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Old 01-04-2008, 01:15 PM   #2
ladyfire1107
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Default Re: Still can't buy new rooms?

Don't do it. My daughter tried to buy a room today and it took her 700 kinzcash then booted her. She logged back on and no room and no money. I called and emailed about it.

Sorry it happened to you.
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Old 01-04-2008, 04:26 PM   #3
Ratqueen
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Default Re: Still can't buy new rooms?

Thanks for the info, Ladyfire.

It's a few hours later, and I was wondering if anybody is still having problems buying rooms or if they've fixed it already. Anybody knows?

I really want to buy a new room, but don't want to waste my money...

Thank you.
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Old 01-04-2008, 05:47 PM   #4
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Default Re: Still can't buy new rooms?

I'm having the same problems. I didn't realize that it was happening to others or I wouldn't have tried a second time. Twice now I have tried to buy an outdoor yard and have been booted off right away. I lost my 1000kc (twice) and didn't get any yards. And I found a gem I had been looking for and was booted off before getting to choose to keep it. Of course, when I logged back in, the gem was gone. I've emailed Ganz twice. Any suggestions?
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Old 01-04-2008, 06:33 PM   #5
popcorn88888
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Default Re: Still can't buy new rooms?

it's stilll not working i tried to buy a small room to let you know but it booted me off no worries tho i still have lots of kinzcash i would wait a day atleast before i'd try again
Old 01-05-2008, 02:32 AM   #6
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Default Re: Still can't buy new rooms?

I also have had this same problem tonight. I was very stupid and tried three times to no success. I lost 3000 kinz cash!

---------- soccerkinz added 29 Minutes and 29 Seconds later ----------

Who do you call or e-mail about the room problems?

Last edited by soccerkinz; 01-05-2008 at 02:32 AM.. Reason: Automerged Doublepost
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Old 01-05-2008, 08:18 AM   #7
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Default Re: Still can't buy new rooms?

I emailed support@webkinz.com. It takes them forever to respond, but I had to try.
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Old 01-05-2008, 01:01 PM   #8
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Default Re: Still can't buy new rooms?

Ho hum, should have read this first. It just happened to me about an hour before this posting. Who knew?
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Old 01-05-2008, 11:11 PM   #9
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Default Re: Still can't buy new rooms?

Same thing happened to me twice today, along with them gem thing, AND a large furniture purchase. Lost appx $4000 today.
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Old 01-05-2008, 11:26 PM   #10
breeseth
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Default Re: Still can't buy new rooms?

I bought two large rooms tonight and had no problem at all.
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