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Old 02-11-2008, 10:04 PM   #1
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Lizzietoo is an unknown quantity at this point

Angry Unanswered: Sticky Pet

Tadpole got stuck in her room....about 10 days after filling out the form through Customer Support, she was "unstuck". The next day, she got stuck again. This time, she was unstuck one day after I sent in the form. That was yesterday. Now she is stuck again! This time she is stuck in my garden. If it takes Ganz much time to unstick her this time, I will lose a ton of food!! Has anyone else had a problem with the same pet getting stuck a number of times? Any suggestions? I hate to put her in an empty room somewhere, but it is frustrating to lose access to a whole room (especially the garden).
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Old 02-11-2008, 10:09 PM   #2
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Default Re: Sticky Pet

Tough,I had that happend to me I sent a e-mail to Ganz and they fixed it.It took a while.I had to be patient and careful
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Old 02-11-2008, 10:12 PM   #3
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Default Re: Sticky Pet

For now, while she is working, put her in an empty room with only a bed in it. try it every once in a while
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Old 02-13-2008, 07:27 PM   #4
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Default Re: Sticky Pet

Thanks for the advice......she got "unstuck" from the garden today, so I made a new room with a bed....now she is stuck in there!!! I guess I should probably just give up!
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Old 02-13-2008, 07:50 PM   #5
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Default Re: Sticky Pet

Well... at least she's stuck in the room that only has the bed, and not the garden. If you've already complained to Webkinz, I'm not sure if there's much else you can do.
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