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Old 04-15-2009, 05:16 PM   #1
i love
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Default Unanswered: Springtime Celebration Bunny.

My Springtime Celebration got stuck in my room, I believe yesterday or the day before and I heard that if you contact Ganz, they can get your "item or pet" unstuck. Could someone please let me know what the number or e-mail address is to call? Thanks.
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Old 04-15-2009, 05:40 PM   #2
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Default Re: Springtime Celebration Bunny.

http://www.webkinzinsider.com/forum/...ddress-247012/ Here is the link to the e-mail and phone number. I suggest calling rather than e-mailing.

-Pugs
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Old 04-15-2009, 05:52 PM   #3
arehouse 13 <3
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Default Re: Springtime Celebration Bunny.

Last time I called them you needed a customer service code from e-mailing them (through their website link, which is also on the post PugsRock mentioned) in order to continue with the call.
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Old 04-15-2009, 06:00 PM   #4
me is bored xD
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Default Re: Springtime Celebration Bunny.

Go to the main site than click customer service (:
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Old 04-15-2009, 06:01 PM   #5
 
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Default Re: Springtime Celebration Bunny.

you can fill out a form on their website for stuck pets. click on customer service right below trading card on the homepage. then scroll down till you see help i have something stuck. click on that and then i have a stuck pet. here's a link

Webkinz® - I Have Something Stuck!

it might take a few days though. you might want to try contatcting them with the link pugs gave you
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Old 04-15-2009, 06:35 PM   #6
polkaDOTSpink10
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Default Re: Springtime Celebration Bunny.

Janurarywebkinz is right! Call Ganz if you need help
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Old 04-15-2009, 07:57 PM   #7
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Default Re: Springtime Celebration Bunny.

Is the problem that you cannot go to the bunny's room? Something might be in it's way and it can't get out of bed. You might try getting another pet to walk into that room to see if you can see what is wrong. One little girl put flowers all around her pet's bed and then it could not get out.
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Old 04-16-2009, 12:54 PM   #8
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Default Re: Springtime Celebration Bunny.

Thank you everone. I have put an e-mail in.
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Old 04-16-2009, 12:59 PM   #9
ashleyv4
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Default Re: Springtime Celebration Bunny.

go to the webkinz home screen thing and go to customer service and they will have a list of options you can look at.....
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Old 04-16-2009, 08:57 PM   #10
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Default Re: Springtime Celebration Bunny.

If Ganz doesn't respond in a couple of days, I would call them. Because your poor bunny can't be stuck in its room forever!!
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