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Old 12-04-2008, 03:08 PM   #381
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Default Re: Server upgrage for WW?

View Post Originally Posted by Dixiecup
You deserve a HUGE for CALLING them at least. People sit and wonder and they never call. Then Ganz wonders why so many people are choked with them. We have ASKED that they solve these issues and I, for one, am GLAD they are doing it. I would WAY rather lose out on a rare and a lousy day of activities (the list wasn't that great ) Than to FORFEIT my Christmas AGAIN this year. My Granddaughter was HEART-BROKE when she couldn't get on to get her Christmas present from WW.
Ganz, if you are out there reading these posts..KEEP up the GOOD WORK I want Christmas to be as good as Thanksgiving was
I always look forward to reading what you write - there's so much truth in what you said here...I am hoping that things are resolved this year. Last year wasn't much fun for us...it took me 6 hours of trying to get our gifts...not right. And, on the bright side they may be adding the rest of the Xmas items Thumbs up to you and to GANZ - I do agree!
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Old 12-04-2008, 03:08 PM   #382
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Default Re: Seriously come up with something else!

I am getting what EXOTERIC is...
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Old 12-04-2008, 03:08 PM   #383
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Default Re: "sorry we're full"

I just tried calling and every time i pushed the 0 button i kept getting that dumb recording. I can't seem to speak to a human at all.
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Old 12-04-2008, 03:09 PM   #384
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Angry Re: Server upgrage for WW?

Some people work third shift. No one there can work Third shift? In the summer Citys and town work at night on the roads like the highway. That's when it is less busy. This stinks
View Post Originally Posted by megamom
I'm glad they are working on the glitches. I understand why they can't do it at night...they might have families to get home to! I just hope my optimism is justified!
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Old 12-04-2008, 03:10 PM   #385
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Default Re: Down time humor

I would appreciate it if they really did have a message that was as honest as yours. At least we would know they are aware of the problems!
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Old 12-04-2008, 03:10 PM   #386
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Default Re: Server upgrage for WW?

How do you people get ahold of Ganz
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Old 12-04-2008, 03:10 PM   #387
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Default Re: Seriously come up with something else!

It beats

"GO AWAY - WE'RE WORKING ON IT. SHEESH!"

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Old 12-04-2008, 03:12 PM   #388
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Default Re: "sorry we're full"

View Post Originally Posted by Catchfire
Thanks for calling I was thinking about it but didn't really feel like it. At least now I know I should just stop wasting my time trying to get into WW and do something else. Like just playing in WI.

Your welcome...I called cause I couldn't understand the message that kept coming up that WW was full. It never happened before so I just figured I would ask what was going on and let everyone here know.
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Old 12-04-2008, 03:14 PM   #389
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Default Re: "sorry we're full"

View Post Originally Posted by CHRISBILL
I just tried calling and every time i pushed the 0 button i kept getting that dumb recording. I can't seem to speak to a human at all.

Same here... Getting the recording that everyone gets...

I even tried the number for Ganz which usually gets a human, that didn't even get a human..
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Old 12-04-2008, 03:14 PM   #390
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Lightbulb Re: Server upgrage for WW?

1-866-webkinz and then you have to put in a 4 number code to reach an extension. Make one up and sometimes you will get a front desk and they will transfer you. something like 5687 or 2388 I don't exaclty keep track of the numbers some work and some don't . I have found 2, 3, or 5 is the first number of extensions. Hope this helps some.
View Post Originally Posted by bwilson
How do you people get ahold of Ganz
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