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Old 12-04-2008, 02:50 PM   #351
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Default Re: Server upgrage for WW?

Oh darn, I was hoping for a party today. Well I guess I'll go get something done.
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Old 12-04-2008, 02:50 PM   #352
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Default Re: "sorry we're full"

View Post Originally Posted by Catchfire
I won't complain now. Now that I know they really are trying to fix things but it's a good thing I saw the testing message that someone had posted before complaining to them or I would have though. I still plan to though if they don't fix things within a couple of days. I'll give them at least a couple of days (in my case probably a week or so) to fix any bugs that pop up with the new servers. But after that I reserve the right to complain about things. I don't think it would do any good though unless we all did it together. Catchfire
I underlined what I am responding to.
And I commend you and your patience. I on the other hand only have patience for today. If they are not up and running by the morning than I find this unexceptable. There is a reason they have 2 scheduled maitenance days. They need to care of things then. That is my opinion. And when things like this happen and I return to WW and discover that very little has changed, I begin to cringe when I think about how much $ I have spent buying their products. Clearly I get over it or I wouldn't be here or continue to make GANZ purchase.
But really anything beyond the one day, unscheduled at that, is a difficult for me to accept.
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Old 12-04-2008, 02:51 PM   #353
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Default Re: "sorry we're full"

View Post Originally Posted by Catchfire
I won't complain now. Now that I know they really are trying to fix things but it's a good thing I saw the testing message that someone had posted before complaining to them or I would have though. I still plan to though if they don't fix things within a couple of days. I'll give them at least a couple of days (in my case probably a week or so) to fix any bugs that pop up with the new servers. But after that I reserve the right to complain about things. I don't think it would do any good though unless we all did it together. Catchfire
complian all you want sweetie & anyone else out there. This is EVEN worse than issue before. This is NOT a maintenance upgrade or repair that is taking a long time.. this is thier servers are down.. opps, they made a huge mistake.. like the fact that they should have at least 1 mirror site & faster, larger capacity to allow ALL Webkinz pet owners to login when ever they want to or have the time, & for games to work, & that darn locking up "please wait" thing to not be an issues.. (that is NEVER a YOUR PC issue folks so don't freak & think your computer is broken) that message means their system is broken & NOT working.

Balloon darts has been broken since the last big 3 day site skrew up. The balloons don't all pop & most are empty & those on edge just eat your darts & waste them. We still have tons of stuck stuff all over our accounts houses, they never gave us the correct egyptian costumes we ordered from E-store dispite my filling out form there, & calling etc. And we have had POTM goodie bags missing now w/ every month we get them.

I couldn't get rare day before yesterday because my account froze while I was in the garden harvesting KC & couldn't get back in... one of our accounts still gets error login in message & another gets it often (bad script on adobe flash causes errors on my system & the file comes from them & I am fully updated).
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Old 12-04-2008, 02:51 PM   #354
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Default Re: Down time humor

LOLOLOLOLOLOL OMG That is just too funny and really made my moment! Thanks for the great laugh!!
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Old 12-04-2008, 02:51 PM   #355
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Default Re: Server upgrage for WW?

View Post Originally Posted by LIL PIXIE
I hate to say this but, I just got off the phone with a lady from Ganz and she said that the servers are down on WW and WW will be down for a very long time. She said they are working on fixing the problems. I know it stinks.
WHAT?!??!?! YOU HAVE GOT TO BE KIDDING ME. This could be a really bad thing. Although I doubt it, it's possible it'll be down for more than a month, if they plan on tackling ALL of their problems, which I do not suggest. Knowing them, everything always turns out longer than we expected, so we'll all have to wait and see.
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Old 12-04-2008, 02:52 PM   #356
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Default Re: "sorry we're full"

View Post Originally Posted by GMKX2
Wish they would just say they are down for maintenance and an estimated time of return-they can then revise the time estimate if it takes longer. Would be LOTS less frustrating for those who think they are in a waiting line, or that later is 5/10/or 15 minutes later. Hoping the server upgrade test is for real and not just a PR line. How about making up a letter that many of us can copy and send to Ganz Customer Service.


I think a simple and short letter that we sent in masses is a great idea if it is still down tomorrow.
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Old 12-04-2008, 02:53 PM   #357
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Default Re: Down time humor



That is good!!
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Old 12-04-2008, 02:53 PM   #358
Merry Christmas!!
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Default Re: Server upgrage for WW?

I'm ok with this kind of message, but the bein full message is what really gets to me!
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Old 12-04-2008, 02:56 PM   #359
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Default Re: Oh MAN!! Get in line everyone, It is going to be a long wait. Pic included..

How do u get in line?

~flip4gymnastics
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Old 12-04-2008, 02:56 PM   #360
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Default Re: Server upgrage for WW?

View Post Originally Posted by LIL PIXIE
I hate to say this but, I just got off the phone with a lady from Ganz and she said that the servers are down on WW and WW will be down for a very long time. She said they are working on fixing the problems. I know it stinks.
You deserve a HUGE for CALLING them at least. People sit and wonder and they never call. Then Ganz wonders why so many people are choked with them. We have ASKED that they solve these issues and I, for one, am GLAD they are doing it. I would WAY rather lose out on a rare and a lousy day of activities (the list wasn't that great ) Than to FORFEIT my Christmas AGAIN this year. My Granddaughter was HEART-BROKE when she couldn't get on to get her Christmas present from WW.
Ganz, if you are out there reading these posts..KEEP up the GOOD WORK I want Christmas to be as good as Thanksgiving was
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