Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 02-01-2011, 12:04 PM   #1
Webkinz :)
Greenfrog1978 is on a distinguished road

Default Answered: Something disappeared on me, how do I get it back?

I went to the webkinz.com and looked at what it had to say, it said the only way objects or kinzcash can disappear is if someone else has the password. First, I'm an adult and nobody else has my password, not even my husband. Second, it happened while I was on and playing.

What happened was I had picked out a moon rover the other day and just put it in my room today, and I went to another room to put on my space suit and when I came back it was gone. It won't let one person be logged in twice at once would it? I wouldn't think that was possible. That seems to me that would be the only way it could be a hack. Should I log out and back in? would that maybe bring it back? Anyway I checked my dock and it's not there and I even looked at every room of my house, even though I had just been to the one other room.

Has anyone else had this happen? What do I do to fix it and get my moon rover back? Thanks in advance.
Greenfrog1978 is offline Female
Best Answer - Posted by TrekGirl
Log out and back in first.
I had this happen to me yesterday with a window. I was moving it and it just vanished. I logged out and back in and there it was in my dock.
If that doesn't work, call Ganz or fill out the something stuck form.
Good Luck!
Sponsored Links
Old 02-01-2011, 12:09 PM   #2
Webkinz :)
 
copycat123's Avatar
copycat123 is the bees knees!copycat123 is the bees knees!copycat123 is the bees knees!copycat123 is the bees knees!copycat123 is the bees knees!copycat123 is the bees knees!copycat123 is the bees knees!

Default Re: Something disappeared on me, how do I get it back?

Call GANZ. If it was hacked, they can see who it was sent to. If it is lost in your house they can put in your dock
copycat123 is offline Female
Old 02-01-2011, 12:10 PM   #3
FIA
FluffyInAlabama
Gift Guru
 
FIA's Avatar
FIA has disabled reputation

Default Re: Something disappeared on me, how do I get it back?

You can fill out the "I Have Something Stuck" form. Someone at Ganz will find the item on your account and place it in your dock. The item doesn't have to be "stuck" for you to do this. One warning though, if you have more than one of that type of item, they'll ALL end up in your dock.

--> http://customerservice.webkinz.com/c.../cs_index.html
FIA is offline Female
Old 02-01-2011, 12:14 PM   #4
Webkinz :)
 
TrekGirl's Avatar
TrekGirl rules the roostTrekGirl rules the roostTrekGirl rules the roostTrekGirl rules the roostTrekGirl rules the roostTrekGirl rules the roostTrekGirl rules the roostTrekGirl rules the roostTrekGirl rules the roostTrekGirl rules the roostTrekGirl rules the roostTrekGirl rules the roostTrekGirl rules the roost

Default Re: Something disappeared on me, how do I get it back?

Log out and back in first.
I had this happen to me yesterday with a window. I was moving it and it just vanished. I logged out and back in and there it was in my dock.
If that doesn't work, call Ganz or fill out the something stuck form.
Good Luck!
TrekGirl is offline Female
Old 02-01-2011, 12:15 PM   #5
Webkinz :)
Greenfrog1978 is on a distinguished road

Default Re: Something disappeared on me, how do I get it back?

Thank you both, I'm going to try the "somethings stuck" option then go for calling Ganz
Greenfrog1978 is offline Female
Old 02-01-2011, 12:26 PM   #6
Webkinz :)
 
Taku2's Avatar
Taku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talentTaku2 has lots of talent

Default Re: Something disappeared on me, how do I get it back?

you could also try clearing cache?

hope you get your car back!!
Taku2 is offline Female
Old 02-01-2011, 12:28 PM   #7
klcottingim
Webkinz :)
 
klcottingim's Avatar
klcottingim has a spectacular aura about

Default Re: Something disappeared on me, how do I get it back?

I have had this happen in my rooms a few times.... mine always return after logging out & back in! Also, try clearing your cache, poor Ganz reps are busy as it it
klcottingim is offline Female
Old 02-01-2011, 12:47 PM   #8
Webkinz :)
Greenfrog1978 is on a distinguished road

Default Re: Something disappeared on me, how do I get it back?

I sent an E-Mail, but I should have logged out and in first because I did and I've got my moon rover back. Now I feel bad for wasting their time but I'll know better next time. Thanks again everybody!
Greenfrog1978 is offline Female
Old 02-01-2011, 03:31 PM   #9
ill be loved
Gift Guru
 
jenniferpro's Avatar
jenniferpro has disabled reputation

Default Re: Something disappeared on me, how do I get it back?

My items disappear sometimes too I was moving my Starburst superbed around a few years ago, I go to another room, go back to put Alyssa to sleep and change pets, then the bed was gone xP I didn't do much about it, since it was only a superbed, but still you know? I guess you could call GANZ but that's about it
jenniferpro is offline
Old 02-01-2011, 04:00 PM   #10
Webkinz :)
 
Ritzcracker's Avatar
Ritzcracker is stuck on replay
Ritzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replay

Default Re: Something disappeared on me, how do I get it back?

It's quite a common glitch that when you rearrange a room you haven't been to in a while or else add something to it, when you leave the room, and then come back a lot of items have become invisible. If that happens, log out, clear cache, then come back in. That has always worked for me. Don't try to add anything else to the room, or move things around, as you could end up with one item on top of the invisible ones, in which case you may get the items stuck for real.
Ritzcracker is offline Female
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 06:55 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts