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Old 03-21-2009, 05:17 PM   #21
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Default Re: Someone stole my webkinz account!

View Post Originally Posted by sheashea123
The only problem is: Its saturday! ganz isn't working until monday
In that case: Stay on WW as much as possible. the hacker can't get on if you're on, and if you get bumped off, you know he's in there; then log back in as soon as possible, because that'll bump HIM off.
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Old 03-21-2009, 05:19 PM   #22
oohoo!!!
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Default Re: Someone stole my webkinz account!

Well, as long as you change your password to something impossible, and never, ever, EVER let anyone else know what it is, at least your account is "safe." Also, don't throw away your tags after you adopt webbies. The code #'s on your tags are proof that the account is yours. I'm sorry that you lost some stuff, and I doubt you can get it back, but at least you learned, albeit the hard way, that you need to be careful. I'm especially sorry that this happened to you because you don't know who did it, and so you can't report them.
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Old 03-21-2009, 05:36 PM   #23
ill miss you all!
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Default Re: Someone stole my webkinz account!

Do you have another account you can send your items over to?
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Old 03-21-2009, 05:42 PM   #24
marnabear
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Default Re: Someone stole my webkinz account!

I am so sorry this happened to you and wonder why anyone should just hack in and sell items. Ganz should make it a bit harder to change passwords. You should have to supply more information than just a secret code - your birthday or some other information that you entered when you set up the account.

View Post Originally Posted by auntjenny7
Well, as long as you change your password to something impossible, and never, ever, EVER let anyone else know what it is, at least your account is "safe." Also, don't throw away your tags after you adopt webbies. The code #'s on your tags are proof that the account is yours. I'm sorry that you lost some stuff, and I doubt you can get it back, but at least you learned, albeit the hard way, that you need to be careful. I'm especially sorry that this happened to you because you don't know who did it, and so you can't report them.
Changing the password doesn't hellp much in this case. All the other person needs to do is say forgot password and enter the secret code in again and make a new password.
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Old 03-21-2009, 08:51 PM   #25
hat!? It's 2010?!?!
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Default Re: Someone stole my webkinz account!

i fel sorry for you. you need to be carful
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Old 03-21-2009, 09:28 PM   #26
I'M BLUE! [DamDaDo]
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Default Re: Someone stole my webkinz account!

I hope Ganz removes the secret code from your account!

Next time, just turn the camera away or off while you're typing in your code.
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Old 03-21-2009, 09:30 PM   #27
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Default Re: Someone stole my webkinz account!

wow thats too bad. I am soooo sorry about that!!!!
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Old 03-21-2009, 09:31 PM   #28
rainbow9100
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Default Re: Someone stole my webkinz account!

Oh no!! That's horrible call Ganz ASAP and ask them to remove the code right away! I'm so sorry that happened!!!!!!!!!

~Orangie~
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Old 03-22-2009, 07:59 AM   #29
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Default Re: Someone stole my webkinz account!

you could call ganz to get your account changed....
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Old 03-22-2009, 08:33 AM   #30
webkinz_forever
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Default Re: Someone stole my webkinz account!

I'm really sorry that this happened. I would wait until tomorrow and call ganz at the first time availible. Tell them your situtuation and ask them if they can remove and change your guinea pig's code. You will then be able to adopt it again, and they might even be able to get your items back.
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