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Old 10-25-2010, 04:49 PM   #1
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Question Unanswered: Someone please help me with this problem!

I was playing Mazin Hamsters, and I got a new trophy. Next thing I know my laptop battery died and when I logged back into webkinz, my trophy wasn't in my dock! So, I went to see if it didn't save where I won the trophy or something and it said I had finsihed all the mazes but, where is my trophy!? Can someone please tell me what I need to do to get my trophy?
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Old 10-25-2010, 05:12 PM   #2
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Default Re: Someone please help me with this problem!

So sorry to hear that, I hope my suggestion will help you and you are able to find it, doing those mazes aren't the easiest things to do and the trophies are a big accomplishment.



Go ahead and clear your cache, log out and log back in. Get things from storage. If it still isn't there, give it until tomorrow and if you still do not get it, I would call customer service


1-866-WEBKINZ
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Old 10-25-2010, 05:22 PM   #3
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Default Re: Someone please help me with this problem!

View Post Originally Posted by webkinzmomma
So sorry to hear that, I hope my suggestion will help you and you are able to find it, doing those mazes aren't the easiest things to do and the trophies are a big accomplishment.



Go ahead and clear your cache, log out and log back in. Get things from storage. If it still isn't there, give it until tomorrow and if you still do not get it, I would call customer service


1-866-WEBKINZ
Thanks for the tips, I hope I get my trophy soon. I really wanted this trophy since they come out with the maze, the trophy with the skull. LOL I think it's pretty awesome and when it didn't appear in my dock I was really upset. It happened last night around midnight I guess, so I probably well have to call Ganz.
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Old 10-25-2010, 05:24 PM   #4
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Default Re: Someone please help me with this problem!

usually emailing ganz is faster
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