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Old 01-08-2009, 07:39 PM   #1
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Default Unanswered: Someone please help me! My computer is SO annoying! :(

I've been trying to log on a pet in WW but it keeps freezing up. So I was wondering how to clear the cache(spelling?) because when ever theres a theread thats like, "WW is slow, what do I do?" and people are always like "clear your cache." So how do you? Or is there a different way to fix my computer to fix it? Can someone please help me?

Last edited by menacedog; 01-08-2009 at 07:59 PM..
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Old 01-08-2009, 07:44 PM   #2
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Default Re: my computer is slow

Another way is to download a new browser. I found that Firefox works best on WW for me It doesn't freeze up as much.
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Old 01-08-2009, 07:55 PM   #3
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Default Re: my computer is slow

im not sure what browser you are using but with firefox you just need to go to tools and click "clear private data" and then a list will pop up and make sure what you want to clear is checked off. you will want to clear the download history, cookies, cache, and browsing history. you can clear the rest of the stuff but i dont. its up to you.

i hope this helps, good luck

ohhh make sure to restart your computer after you clear it
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Old 01-08-2009, 07:59 PM   #4
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Default Re: my computer is slow

no, i don't have firefox Umm I have microsoft internet explorer.... if thats what the browser is...
I'm not very good with computers
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Old 01-08-2009, 08:11 PM   #5
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Default Re: Someone please help me! My computer is SO annoying! :(

This should show you what to do. I hope you can see it OK.

Click the image to open in full size.

I hope this helps.

Last edited by Electrabuzz1; 01-08-2009 at 08:18 PM..
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Old 01-08-2009, 08:13 PM   #6
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Default Re: Someone please help me! My computer is SO annoying! :(

hmmm im not sure how to do that on internet explorer. im no good at computers either so dont feel bad. ill ask a few friends and see what they say. maybe someone will happen upon this thread and answer before i can so you can get it done quicker. i wont stop trying to help until you get your answer . so just hang in there
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Old 01-08-2009, 08:14 PM   #7
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Default Re: Someone please help me! My computer is SO annoying! :(

Here are Ganz's instructions on how to clear your cache, from the Technical Issues part of their Help page:

Quote:
If you have been told to clear your cache files and do not know how to do it, please look below to find your browser and then follow the instructions about how to clear your cache files. Please note: Dial-up users SHOULD NOT attempt to clear their cache as it may create complications when trying to log back into Webkinz World.
AOL:
  • From the 'My AOL' menu, on the AOL toolbar, Click 'Preferences', then Click 'WWW'
  • Look for the 'Temporary Internet Files'
  • Click 'Delete Files', and then click 'OK'

Internet Explorer 6:
  • At the top in the pull-down menus (File, Edit, Tools etc.), click Tools, then 'Internet Options'
  • This brings up a dialog with 6 tabs across the top (General, Security, Content...)
  • Click 'General; then look for 'Temporary Internet Files'
  • Click Delete Cookies. Then click 'OK'.
  • Click 'Delete Files', then (if it appears, check off 'Delete all offline content', then click 'OK'
  • Click 'OK' again and this should clear all cached pages

Internet Explorer 7:
  • From the Tools menu, select Internet Options
  • Choose the General tab
  • Under Browsing history, click Delete
  • Next to "Temporary Internet Files", click Delete files
  • Click Close, and then click OK to exit.

Netscape:
  • Up top in the pull-down menus (File, Edit, etc.), click Edit, then 'Preferences'
  • Find 'Advanced'. Click the sign in front of the word, 'advanced'
  • You'll see 'Cache, Proxies, etc...'
  • Click 'Cache'
  • On the right you'll see buttons labeled 'Clear Memory Cache,' and 'Clear Disk Cache'
  • First, click 'Clear Memory Cache'. When the “?” dialog appears click 'OK'
  • Click 'Clear Disk Cache', when the “?” dialog appears, click 'OK'.
  • Click 'OK' again to close the Cache Dialog box.
  • This will clear all old info from your browser and the error should be finished.

Firefox:
  • Click Tools and select Options
  • Click the Privacy icon
  • Click Clear Now in the Private Data area
  • Click OK
  • Exit and re-launch the browser.

Clearing Cache on Safari 1.0 / Safari 2.0 for Macintosh OS X:
  • From the Safari menu click on ‘empty cache’
  • When asked if you want to empty the cache? Click on empty
  • Once that's done, from the safari menu click on "preferences"
  • From the Security dialog box, select "bookmarks"
  • Click on "Show Cookies"
  • A list will show up with all the cookies left on the computer.
  • Select "Remove all"
  • Once they are removed, Click "Done"
  • Close down Safari to get back to your desktop
  • Re-launch Safari and log back into Webkinz.
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Old 01-08-2009, 08:17 PM   #8
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Default Re: Someone please help me! My computer is SO annoying! :(

View Post Originally Posted by Electrabuzz1
Click the image to open in full size.
I hope this helps.
lol i was just looking at that same picture on my computer but i didnt know exactly what to do (i use FF) and i wanted to make sure i was going to give the right answer. thanks for helping
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Old 01-08-2009, 08:20 PM   #9
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Default Re: Someone please help me! My computer is SO annoying! :(

Oh thanks guys!
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Old 01-08-2009, 08:21 PM   #10
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Default Re: my computer is slow

View Post Originally Posted by menacedog
no, i don't have firefox Umm I have microsoft internet explorer.... if thats what the browser is...
I'm not very good with computers
Go to the firefox home page (www.firefox.com) and download it. It works the best from what I've heard
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