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Old 02-15-2010, 01:00 PM   #1
Lil Kinz
KINZ-CRAZE will become famous soon enough

Default Answered: someone please help me

I ordered from the webvirtualtoy store and cannot contact them about my order can someone help me please please my name is jessica help

Also has anyone else ever orderedfrom them let me know how your order went thanks?

Last edited by KINZ-CRAZE; 02-15-2010 at 01:00 PM..
KINZ-CRAZE is offline Female
Best Answer - Posted by mizfit
View Post Originally Posted by KINZ-CRAZE
I ordered from the webvirtualtoy store and cannot contact them about my order can someone help me please please my name is jessica help

Also has anyone else ever ordered from them let me know how your order went thanks?
Hi Jessica,

I have never ordered from WebVirtualToy.com before, so I cannot help you with that.

I did attempt to contact them via their listed telephone number. It did go through but got forwarded to voice mail after 7 or so rings. So, you just have to let the phone ring for a bit before you can leave your message if no one answers.

I also was able to send email to two different email addresses. They were delivered, so I am guessing the addresses are correct. I will list the contact information I used below:

Phone Number: 678.768.0903 (between 11am and 6pm EST)
Email Addresses: Dustin@webvirtualtoy.com and sales@webvirtualtoy.com

I hope this helps you! Good luck!
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Old 02-15-2010, 01:36 PM   #2
Webkinz :)
 
Peanut Butter's Avatar
Peanut Butter is on a distinguished road

Default Re: someone please help me

Go to the bottom of their home page and click where it says "about us". There they give all the contact information.

I have never ordered from them, so I don't know anything about their customer service. Hopefully someone else will know!
Peanut Butter is offline Female
Old 02-15-2010, 01:40 PM   #3
Lil Kinz
KINZ-CRAZE will become famous soon enough

Default Re: someone please help me

I did go to contact us but wrong info on there site cannot reach them but thanks a bunch
KINZ-CRAZE is offline Female
Old 02-15-2010, 01:47 PM   #4
Webkinz :)
 
Sillylilturtle's Avatar
Sillylilturtle is on a distinguished road

Default Re: someone please help me

did you try to email Sales@webvirtualtoy.com or the phone number 678-768-0903 it's 11am-6pm Eastern standard time. I have never ordered from them either I hope you get a hold of them!
Sillylilturtle is offline Female
Old 02-15-2010, 02:13 PM   #5
Lil Kinz
KINZ-CRAZE will become famous soon enough

Default Re: someone please help me

yes i have tryied all there contact info wrong #and e-mail does not work says there is no results on both of them
KINZ-CRAZE is offline Female
Old 02-15-2010, 03:24 PM   #6
Webkinz :)
 
mizfit's Avatar
mizfit is just really nicemizfit is just really nice

Default Re: someone please help me

View Post Originally Posted by KINZ-CRAZE
I ordered from the webvirtualtoy store and cannot contact them about my order can someone help me please please my name is jessica help

Also has anyone else ever ordered from them let me know how your order went thanks?
Hi Jessica,

I have never ordered from WebVirtualToy.com before, so I cannot help you with that.

I did attempt to contact them via their listed telephone number. It did go through but got forwarded to voice mail after 7 or so rings. So, you just have to let the phone ring for a bit before you can leave your message if no one answers.

I also was able to send email to two different email addresses. They were delivered, so I am guessing the addresses are correct. I will list the contact information I used below:

Phone Number: 678.768.0903 (between 11am and 6pm EST)
Email Addresses: Dustin@webvirtualtoy.com and sales@webvirtualtoy.com

I hope this helps you! Good luck!
mizfit is offline
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