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Old 03-30-2009, 01:39 PM   #1
yanna12
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Default Unanswered: someone help this is really freaky




ok so i was trying to log on to my accout this morning and it said webkinz world is temporarily unavailable please try again later it has been saying this for the past couple days and i have no idea why but todat my friends came over and tryed going on their accounts and t let them but it wouldnt let me so i don't no what to do i called customer service and left a message but no body has got back to me yet and i am starting to worry that they have terminated my accout and i have over 50 webkinz on that account including the unicorn and pegasus and all the cheecky animals and i do not want to lose my accout so does anyone no what is happening if you do please let me know bcuz i need help
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Old 03-30-2009, 01:41 PM   #2
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Default Re: someone help this is really freaky

One or more of the servers is down...don't panic...read the other threads about others having the same problem as you are.
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Old 03-30-2009, 01:47 PM   #3
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Default Re: someone help this is really freaky

The only thing I could suggest is clearing your cache or Ctrl Alt F5. It could be the server your account is on I could do the other 7 accounts and could not do mine back in november I called Webkinz customer service a few times and then it finally started working fine until upates then I just do what I suggested to you. 866 932 5469
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Old 03-30-2009, 01:48 PM   #4
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Default Re: someone help this is really freaky

No, no, no!!! So many of us were worried, just like you, but have no fear!

Read some of the other posts in the "Somebody Help" folder - a lot of us are having these issues.

For example - I can get in my son's account, but I can't get in my daughters.

Keep trying - I literally just got off the phone with Ganz and they said the rep said they hope to have the server fixed sometime tonight.

Read my update to other posts I've made (I'm going to update that post next) for more info.
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Old 03-30-2009, 01:48 PM   #5
yanna12
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Default Re: someone help this is really freaky

thanks bcuz i really didnt no what 2 do
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Old 03-30-2009, 01:50 PM   #6
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Default Re: someone help this is really freaky

there are lots of others having this problem
you chould try again, or just wait for the server to go back up
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Old 03-30-2009, 01:53 PM   #7
ill PM
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Default Re: someone help this is really freaky

View Post Originally Posted by smiley1000
thanks bcuz i really didnt no what 2 do
Sure you did, you came to WI to get help... there are several servers involved so it may take some time, but they are working on it. The rep told me this morning to just keep trying to log in and so far I am still down, but hopefully soon. So take a deep breath in time we to will be back in operation.
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Old 03-30-2009, 02:59 PM   #8
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Default Re: someone help this is really freaky

You are not alone. We have 5 accounts in this house and only 4 are working the main one is stil down.
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Old 03-30-2009, 08:13 PM   #9
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Default Re: someone help this is really freaky

It just depends on what server your account is on. Relax and take a deep breath, for you're not alone and it's sure to be fixed in a couple days tops. My account wasn't working before but now I can access it without major glitching. I have the Webkinz phone number in my siggy for times like these.
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