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Old 09-25-2008, 05:15 PM   #11
Maddog2008
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Default Re: SOMEONE HELP PLEASE! something is SERIOUSLY WRONG with my sister's account!!!!!!

My account is the very same way....I'm freaking out I had like 1800 items in my dock and now I only have 9. I'm so scared I will not get my things back and most of them were PSI and god knows I've spent a fortune on webkinz to get this stuff!!
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Old 09-25-2008, 05:17 PM   #12
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Default Re: SOMEONE HELP PLEASE! something is SERIOUSLY WRONG with my sister's account!!!!!!

I think its a MAJOR GLITCH.....as I am having the same weird problems on my main account....my pet is starving.....I can't buy anything in the w shop....I can't feed my pet.....my room s won't load....sometimes when I log in...my dock is empty with just a few items...other times my items are there.....I could go on & on....only good thing is I can do the charm forest over & over.....
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Old 09-25-2008, 05:23 PM   #13
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Default Re: SOMEONE HELP PLEASE! something is SERIOUSLY WRONG with my sister's account!!!!!!

Okay, I just logged in and out about 3 times and my items are finally back! Thank God!
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Old 09-25-2008, 05:28 PM   #14
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Default Re: SOMEONE HELP PLEASE! something is SERIOUSLY WRONG with my sister's account!!!!!!

It sounds like too much of a coincidence that several people only have 9 items in their dock. I feel pretty sure (and sure hope!) that this is just a glitch that will be taken care of. I have noticed that WW is very slow this afternoon, so hopefully they are doing maintenance and all will be well.
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Old 09-25-2008, 05:28 PM   #15
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Default Re: SOMEONE HELP PLEASE! something is SERIOUSLY WRONG with my sister's account!!!!!!

Yes, everything's messed up right now. I went to Arte's shop and he welcomed me as a new customer. I was on level 7! Also, the tournaments all say zero entered, zero scores. And the number on the lottery ticket thing was all 8's. Very strange...
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Old 09-25-2008, 05:38 PM   #16
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Default Re: SOMEONE HELP PLEASE! something is SERIOUSLY WRONG with my sister's account!!!!!!

That happened to me today, too. So I changed the password thinking someone hacked into my account, but when I logged back on all my stuff was there. Now when I log on and try to feed my pet it doubles all the items in my dock. Some weird glitches are going on today.
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Old 09-25-2008, 05:42 PM   #17
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Default Re: SOMEONE HELP PLEASE! something is SERIOUSLY WRONG with my sister's account!!!!!!

Somebody could have hacked you. That is always a possibillity. Or there could just be something wrong with your account, you know graphics have trouble uploading, glitches. Things like that. I'm so sorry for all of you and I hope you get everything back! Fortunately it hasn't happend to me and I hopefully won't get to have that situation. I've been saving and collecting rares for a long time and I really don't want to lose them! I also have a ton of kinzcash. OH and one more possibility is that someone could have sent you a virus that effected your Webkinz World Account. That's all I have to say and I'm really sorry that happend to you! Hopefully when you get your stuff back it won't happen again! OH and I know that Ganz is definitley having problems. I got 50kk from the star challenge and then when I got out of the forest it was not there I sware I was not hallucinating. If I had been at 5,000 when I got that 50kk I would've known if it had changed or not. I also had about 50 "please waits"!
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Old 09-25-2008, 05:44 PM   #18
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Default Re: SOMEONE HELP PLEASE! something is SERIOUSLY WRONG with my sister's account!!!!!!

Chill-lax children. Webkinz is probably testing out something new, and have everything from yesterday backed up on a different server, so that all this kookyness goes away when they're done. If not, it's probably just a server gone down that they're trying to settle out. Because it would end up erasing a ton of your stuff if that happened. Such as Academy scores, Curio levels, and the such. If this many people are having problems, Ganz doesn't have a choice but to deal with it and not just shrug it off. If you're items are missing and you're flipping out over it, log in and out a couple times and everything about your pets and dock should be as it was. If it's not, just wait out the downtime and see if it's all better afterwards. If it's not, THAT'S when you start freaking out. Till then...relaaaax.
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Old 09-25-2008, 05:45 PM   #19
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Default Re: SOMEONE HELP PLEASE! something is SERIOUSLY WRONG with my sister's account!!!!!!

View Post Originally Posted by Sailor
I am completely freaking out too! I JUSt logged on to my daughter's account to do her job and there were only 9 items in her dock too!!! Only 7 chocoloate ribbons and 2 pink hair bows! She had about 800 items in her dock!!!!! We were collecting rare pieces for her and so on. She is missing a TON of valuable items. I thought her account has been hacked! Not only that but when she went to the Curio Shop to do her Gem hunt, Arte acted like she was a new 1st time customer and gave her the greeting going over the rules for the Curio Shop and the rules for the Gen Hunt as if she just opened her account! I am freaking out and feeling sick over it. The worst part is, I can't even call Ganz b/c it's after 5pm now. I am hoping every single item will return immediately and she didn't lose a thing. if anyone knows what's going on or if the same thing is happening in your accounts, PLEASE let me know!!!
I went to the Kinzville academy with my new Toucan and he was brand new there again!
I am about to cry!
I put my superbeds in there!
OH NO!
I better not log back in!
Sheesh!
OOOO!
Aww!
*WWWWWWWWWWAAAAAAAAAAAAAAAAA-WAAAAAA*
*sniffs*
:deer:
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Old 09-25-2008, 05:45 PM   #20
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Default Re: SOMEONE HELP PLEASE! something is SERIOUSLY WRONG with my sister's account!!!!!!

I dont think it was someone hacking you guys, because they wouldnt have been able to take hundreds of items at once, right? It must be a glitch.
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