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Old 09-09-2007, 08:13 PM   #1
janjan2012
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Default Unanswered: Someone help pleas!!

I have told you about this before.. but I will tell it again for you people that didn't see what I wrote awhile back ago.


I got a Monkey with a pack fo trading cards. It won't go into the room, everytime I try to take it in my house on webkinz it always freezes up, so I can't put it to sleep or feed it. Does anyone know what to do or do you no the e-mail to contact ganz at?!?

Thank you,
Janessa


Does anyone know?

Last edited by Webkinzfan2012; 09-09-2007 at 08:16 PM.. Reason: Automerged Doublepost
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Old 09-09-2007, 08:54 PM   #2
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Default Re: Someone help pleas!!

thats happened to me, try getting on a different computer and going into the room, thats what worked for me, but i still couldnt get into the room on the toher computer, but after a while, it was fixed and its not a problem for me anymore
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Old 09-09-2007, 08:59 PM   #3
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Default Re: Someone help pleas!!

support@webkinz.com

Good Luck
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Old 09-10-2007, 07:16 AM   #4
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Default Re: Someone help pleas!!

I have never had that problem. But I do have the problem of my rooms always freezing up. I usually try using a diffrent browser ( like I usually use aol but sometimes I have to switch to internet explorer)
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Old 09-10-2007, 03:36 PM   #5
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Default Re: Someone help pleas!!

try contacting webkinz

support@webkinz.com

or try calling their phone number

i dont know what the number is sorry
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Old 09-10-2007, 03:46 PM   #6
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Default Re: Someone help pleas!!

Hello, I have a question?

Is any one here?:-[

Last edited by Fwiff; 09-10-2007 at 03:47 PM.. Reason: Automerged Doublepost
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Old 09-10-2007, 05:33 PM   #7
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Default Re: Someone help pleas!!

View Post Originally Posted by Fwiff
Hello, I have a question?

Is any one here?:-[
Hi Fwiff~ If you still need help, just PM me directly, would be happy to help
To PM: click on my user id and choose "send a private message" (just in case you needed this info)
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Old 09-10-2007, 06:20 PM   #8
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Default Re: Someone help pleas!!

The email is support@webkinz.com I won a monkey from trading cards too but it wasen't messed up.
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Old 09-11-2007, 04:28 PM   #9
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Default Re: Someone help pleas!!

View Post Originally Posted by CutieKitty
try contacting webkinz

support@webkinz.com

or try calling their phone number

i dont know what the number is sorry
Their customer service nbr is 1-866-932-5469
Use codes 5469 ( for Rajeev) or codes 2635 or2925 for Jason.

View Post Originally Posted by Webkinzfan2012
I have told you about this before.. but I will tell it again for you people that didn't see what I wrote awhile back ago.


I got a Monkey with a pack fo trading cards. It won't go into the room, everytime I try to take it in my house on webkinz it always freezes up, so I can't put it to sleep or feed it. Does anyone know what to do or do you no the e-mail to contact ganz at?!?

Thank you,
Janessa


Does anyone know?
The Customer Service nbr for Ganz is 1-866-932-5469 Cust svc code for Rajeev is 2407 and for Jason, 2635 or 2925. Give this code/s when asked. Hope these help.

Last edited by Gingerly; 09-11-2007 at 04:32 PM.. Reason: Automerged Doublepost
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Old 09-12-2007, 06:48 AM   #10
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Default Re: Someone help pleas!!

You can contact Ganz in the bottom Newzpaper section, Contact Us. Click on Send a Comment or Suggestion. If that doesn't work, go to their official website, www.Ganz.com
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