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Old 04-24-2009, 02:44 PM   #21
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Default Re: SOMEONE HELP i signed into my account and EVERYTHING IS GONE

Oh man thats horrible! Maybe its just a glitch. Like vanvan said, try logging out and back in again. I would also change ur password and dont share it with anyone!!! Not even ur BFF. I know i dont. Im so sorry this happened. Dont share it to a single soul....not even ur dog....

xD
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Old 04-24-2009, 02:58 PM   #22
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Default Re: SOMEONE HELP i signed into my account and EVERYTHING IS GONE

View Post Originally Posted by Kenzielemur
. . . No one has my password so that probably isnt it. My parents have no use for webkinz keep telling me I am too old to be playing with them anyways. Which might be true lol. As my daughter is too little to even use the computer lol. . .
I'm Nana to 7 grandchildren so I would hazard a guess that I am quite a bit older than you and I play Webkinz so I seriously doubt that you are too old to play them. When you think you are old is when you actually get old!

Glad everything worked out great for you!
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Old 04-24-2009, 05:23 PM   #23
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Default Re: SOMEONE HELP i signed into my account and EVERYTHING IS GONE

I would log in and out a couple times, because it may just be a glitch. Do you have a lot more money than you did? You could have been hacked and someone sold your stuff. A lot less money? It could have been kinzposted. Go on your kinz phone and see if there is anyone you don't recognize and maybe if you want delete anyone you don't know in real life. Change your password just in case. Call Ganz and see what happened. Sorry you lost your stuff.
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Old 04-24-2009, 10:31 PM   #24
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Default Re: SOMEONE HELP i signed into my account and EVERYTHING IS GONE

Good luck w/ everything change your password. I feel this is a glitch, if you go on often no one could have mailed all your items to themselves that fast (only 3 allowed per day) Try again tomorrow Everything will be ok then hopefully!!
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Old 04-24-2009, 10:36 PM   #25
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Default Re: SOMEONE HELP i signed into my account and EVERYTHING IS GONE

Clean you cache, reboot your computer and then log back in... this has happened before and that normally corrects the problem. If not first thing Monday morning call Ganz at least with the new system you will get a person and not a voice mail when you call. Hope that this doe not become necessary and that cleaning your cache will solve all of your problems. Good luck.
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Old 04-25-2009, 12:17 AM   #26
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Default Re: SOMEONE HELP i signed into my account and EVERYTHING IS GONE

Omgosh! How horrible! This happens from time to time. Mostly it is harmless and your stuff returns like nothing happened.

But sometimes you have to take matters into your own hands and make that dreaded phone call to Ganz and let them know what happened. (Good luck with that!)

I hope your stuff comes back!
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Old 04-25-2009, 07:49 AM   #27
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Default Re: SOMEONE HELP i signed into my account and EVERYTHING IS GONE

Someone might have broke into your account and stole all your iteams.




I love my mystical panda!
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