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Old 11-06-2008, 06:15 PM   #11
luv14webkinz
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Default Re: Somebody Please Help Me!

that has happened to me, but i just worked on a different room for about 15 mins., and then i could move it
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Old 11-06-2008, 06:39 PM   #12
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Default Re: Somebody Please Help Me!

I have a trophy room that has stuff "stuck" all of the time. The trophy’s won't sit on the pedestal an error message comes up saying that space is full. I written customer service three times and they still aren’t fixed. I think that room was jinxed when I used to have a haunted painting hanging in there. When I took it out all of these weird things started to happen. I know hopefully yours will not be the same. I gave up and just call it my haunted room of accomplishments. I'll be moving some of the Halloween theme in there soon.
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Old 11-07-2008, 10:00 AM   #13
liam526
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Default Re: Somebody Please Help Me!

Thank you all, you all have been very helpful. I'm going to contact them and see what happens. I'm still a little new to this whole WW thing, so any info I get from you vetrans is wonderful.

Thanks again,

Lissa
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Old 11-07-2008, 10:02 AM   #14
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Default Re: Somebody Please Help Me!

http://www.webkinzinsider.com/forum/...m-t380551.html
How to unstick it yourself
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Old 11-07-2008, 11:31 AM   #15
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Default Re: Somebody Please Help Me!

Sometimes if you take all the things around it out of the room and wait a day or two that fixes it, but not always. Blessings, Momzkinza
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Old 11-10-2008, 09:40 PM   #16
liam526
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Default Re: Somebody Please Help Me!

Thank you everybody, I tried every suggestion to no avail, that was one stuborn trophy. I contacted Ganz via the customer service/ item stuck. It was fixed within 30 minutes. I was expecting a few days, even a week... I was very happy.
Thanks again,
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