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Old 11-08-2008, 02:52 PM   #1
EE93
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Exclamation Unanswered: SOME HELP PLZ!!! Horse error!

Hey! can someone plz help me?
I adopted my Pinto horse a little while ago, but when i try to load the room while using him webkinz freezes and logs me out, and i know what room it is, because when i try to enter that room with another webkin it doiesn't work either! n e suggestions someone plz help. how do i connect ganz with a problem like this? or can i fix it on my own?
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Old 11-08-2008, 02:53 PM   #2
Cαℓℓ mє Sαяαн
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Default Re: SOME HELP PLZ!!! Horse error!

maybe it's something in that room?
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Old 11-08-2008, 02:54 PM   #3
Edward♥Cullen
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Default Re: SOME HELP PLZ!!! Horse error!

If you click on the following link it will take you to a page in the Ganz customer service section. You can then tell them what is going on and they can fix it:
http://customerservice.webkinz.com/cs/us_en/ss.php
~E-Angel
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Old 11-08-2008, 03:02 PM   #4
EE93
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Default Re: SOME HELP PLZ!!! Horse error!

Thankz for the link...i typed in my info but its says the information doesnt match their records :S wat now?
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Old 11-08-2008, 03:12 PM   #5
Edward♥Cullen
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Default Re: SOME HELP PLZ!!! Horse error!

That is weird. I have never had that happen to me. Well you could try calling Ganz customer service at 1-800-WEBKINZ. (Note: You must be 18 or older to talk to them).
I hope they fix it soon.
~E-Angel
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Old 11-08-2008, 03:29 PM   #6
EE93
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Default Re: SOME HELP PLZ!!! Horse error!

thankz! it worked. i typed in my birthday wrong opps :S THANKZ!
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