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Old 07-31-2008, 09:10 AM   #1
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Question Unanswered: SOLVED! WI not working on Firefox for me--problem solved

For the past few days I have been unable to get to Webkinz Insider using a Mozilla Firefox web browser. I get the messages "The connection was reset...." or "400 Bad Request".

I have no problems getting WI on internet explorer (except for the fact that it is really slow).

Last time this happened, it cleared itself up in a couple of days, but this time it hasn't cleared itself up. I have cleared my cache (temporary files) and cookies. I have rebooted the computer and I have restarted Firefox; and I still can't get WI on Firefox.

Anyone have any suggestions? Is it happening to you too?

Last edited by SnowCrystal; 07-31-2008 at 11:36 AM.. Reason: problem solved
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Old 07-31-2008, 09:17 AM   #2
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Default Re: WI not working on Firefox for me--any solutions?

This used to happen to me but it hasn't happened in a while. Have you updated your firefox to version 3.0.1 This might help. Here is the link to update firefox http://www.mozilla.com/en-US/product...win&lang=en-US
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Old 07-31-2008, 09:44 AM   #3
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Default Re: WI not working on Firefox for me--any solutions?

i have no idea because i can only get to WI from firefox...explorer is not working for me!
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Old 07-31-2008, 09:48 AM   #4
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Default Re: WI not working on Firefox for me--any solutions?

View Post Originally Posted by ClaraZ25
This used to happen to me but it hasn't happened in a while. Have you updated your firefox to version 3.0.1 This might help. Here is the link to update firefox http://www.mozilla.com/en-US/product...win&lang=en-US
Thank you so much! This worked for me!!

I always have Firefox set to do automatic updates, but for some reason it did not update it to the latest version (I was still on 2.something). Thank you for the link and solving my problem!
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Old 07-31-2008, 09:49 AM   #5
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Default Re: WI not working on Firefox for me--any solutions?

That's happened to me before and it cleared up in a little while. I now use my laptop that I juts got... it has explorer but idk what could have happened to you, sorry
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Old 07-31-2008, 10:34 AM   #6
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Default Re: SOLVED! WI not working on Firefox for me--any solutions?

Update your version of FireFox; I use FireFox for everything and I never have problems with it.
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