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Old 02-05-2010, 03:18 PM   #1
Make your own LUCK
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Default Unanswered: SOLVED: I Cannot Get Into WW. :(

I went a little bit ago and tried to log into Webkinz World and when I click on Log In it pulls up a white screen instead of the loader/password screen.

I have logged off and cleared my cache.
I have refreshed the page.
I have F5ed the screen and it is still white.
I am on server 2.

Is anyone else having this problem ??

Last edited by funkyc63; 02-05-2010 at 06:40 PM..
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Old 02-05-2010, 04:43 PM   #2
Theatre910
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Default Re: I Cannot Get Into WW. :(

What browser are you using?

ie has been giving fits the last day or two.
If using that, you may want to try another.

I've been needing to constantly today , several browsers, but we're in a snowstorm
and I attributed it to that.

[Electricity has blipped a few times...]
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Old 02-05-2010, 05:22 PM   #3
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Default Re: I Cannot Get Into WW. :(

Hi FunkyC,
try waiting a couple of min's on the white screen to see if it loads, if it still hasn't and you use either FF or IE try pressing "Ctrl+F5" this forces a re-load ignoring the files on your comp and has fixed this problem in the past for me.

Hope this helps.

********************************************************

Nearly forgot to add after the Ctrl+F5 give it a couple of mins to see if it works.
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Old 02-05-2010, 06:43 PM   #4
Make your own LUCK
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Default Re: SOLVED: I Cannot Get Into WW. :(

I just called Ganz.
The associate was really nice and walked me through several things and finally it came up.
She did seem to feel it was IE bugging out.

Now if I can keep from getting logged out ever 1/2 hour I would be a happy camper.

Thanks for the help everyone !!
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