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Old 11-02-2008, 12:13 PM   #1
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Default Unanswered: (Solved)- Adopted a new pet and now my room will not load?

Hi-

I just adopted a new pet and when it takes me to the pet it will not load and stop at near the top of the chair and just hang there? I have logged out and back in and same issue? Not sure how do I fix this? Do I tell Ganz pet stuck or what?

Last edited by Iluvwebkinz2; 11-04-2008 at 02:03 PM.. Reason: Solved
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Old 11-02-2008, 12:15 PM   #2
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Default Re: Adopted a new pet and now my room will not load?

um.. maybe the computer froze? Call GANZ and ask them...
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Old 11-02-2008, 02:22 PM   #3
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Default Re: Adopted a new pet and now my room will not load?

The room that you are being loaded into may have too many items in it. Happened to me. Try logging out, clearing your cache and log back in. If that doesn't work, go to the customer service page on the main screen and follow directions for a stuck pet.
Hope this helps.
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Old 11-04-2008, 02:04 PM   #4
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Default Re: (Solved)- Adopted a new pet and now my room will not load?

Hi-

Thanks, I did contact ganz and it is fixed!
Iluvwebkinz2 is offline Female
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