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Old 12-05-2008, 02:26 AM   #21
Lil Kinz
bassetsnbrits is an unknown quantity at this point

Default Re: So what was the point of todays downtime?

I noticed that it timed out whenever you try and give a bath. I was trying to show my son how to give Alvin :cmunk: a bath and everytime he'd hop in the tub it would give the please wait... Then the weirdest thing, at one point we logged back in and we got the big 'CONGRATULATIONS' you've adopted a new pet streamers and balloons. Alvin was my son's first webkinz so it was def. some kind of glitch. He was confused and kept saying 'why would they say he's new? He's the first one! (he's 7)
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Old 12-05-2008, 03:30 AM   #22
meadowgreene
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Default Re: So what was the point of todays downtime?

I'm using safari browser and still getting kicked out of WW every 10 minutes on the nose. This has been going on for months now. When I contacted customer service last month they said they were aware of the problem and trying to duplicate it so it could be fixed. Trying to duplicate it???? Anyone have a clue what they meant by that??? Shouldn't be hard since it happens every 10 minutes after logging in. At this point I'm wondering if anyone at Ganz even uses the site on a regular basis.
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Old 12-08-2008, 02:53 PM   #23
AmericanBaronin
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Default Re: So what was the point of todays downtime?

View Post Originally Posted by Meadowgreene
I'm using safari browser and still getting kicked out of WW every 10 minutes on the nose. This has been going on for months now. When I contacted customer service last month they said they were aware of the problem and trying to duplicate it so it could be fixed. Trying to duplicate it???? Anyone have a clue what they meant by that??? Shouldn't be hard since it happens every 10 minutes after logging in. At this point I'm wondering if anyone at Ganz even uses the site on a regular basis.
That's technical gobbley**** for they don't know what the problem is! LOL {much less how to fix it}, usually -- they have also claimed that it's 'glitches' then go on to explain that 'glitches' are rare and so they will NOT fix or compensate for anything that goes wrong during one of those 'rare' happenings {like dozens and dozens of members not getting their POTM items}. I have SIX browsers, two laptops, access to two desktops {one of which is somewhat newer Mac} and most of the time I can NOT get on, no matter what -- and the laptop is brand new {but broken in/up to date} so it's just their way of saying they won't fix whatever your problem is. Right now it's the Opera browser that no matter what when I go to that site it tells me they are busy or else having server issue yet other browsers can get on. It's always in THEIR programming, no matter what they say.
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Old 12-08-2008, 07:11 PM   #24
Lil Kinz
LongStone is an unknown quantity at this point

Default Re: So what was the point of todays downtime?

Actually... that means they can't reproduce the error....
You may have noticed that not everyone responding has the "kick glitch".
if WW could figure out what the diff is between users who can and users who can't (get the glitch) they might be able to make some progress.

BTW! anyone run a linksys router?
check this out..LinkSys Fixes (Another Solution for 10 Minute Disconnects) http://forums.ryzom.com/showthread.php?t=631

or google this "linksys 10 min Disconnects"

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Old 12-08-2008, 07:13 PM   #25
hy am I still a
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Default Re: So what was the point of todays downtime?

It was fixomg the issue with the curio shoppe and it was a server test. ok? I am sure I have an aunt whom works for WW!
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