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everything on my webkinz account is gone. I just adopted my webkinz Dolphen 2 minutes ago and the present isnt even in my dock. my house is empty not 1 peice of furniture.. I am so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so sad.I am making a river of tears. anyone know why this tradgicy happend?
Ok, first off, calm down! It does not sound like your being hacked or anything. It could just be a glitch. Try restarting your computer. That might help. You could try contacting Ganz as well. This has happened to a lot of people, not just you. So no worries! I hope you get your account back to normal!
Have you logged out and back in?
If that doesn't change anything you should clear and cache and cookies and then close your browser and restart your computer.
If everything is still not there then you should call Ganz.
Hope you get it fixed.
Yes, you need to clear your cache and history. Then re-start your computer. If that doesn't work cal, not E-mail, but CALL Ganz. If it's not a hacker then they should be able to re-store everything. It doesn't sound like a hacker though because of your president thing. Good luck!!!
It is most likely a glitch. Don't cry, I know you are very upset but you will get everything back. Try logging out and back in. If that doesn't work clear your cache, on IE look for tools in the upper right corner, click Internet options, delete temporary files clickOK Good Luck
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