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Old 11-10-2011, 07:19 PM   #1
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Default Unanswered: slowness and crashing in WW

i was just on webkinz, and it either loads wicked slowly, or crashes latley. is this a website issue going on?
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Old 11-10-2011, 07:35 PM   #2
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Default Re: slowness and crashing in WW

View Post Originally Posted by kayleewebkinz
i was just on webkinz, and it either loads wicked slowly, or crashes latley. is this a website issue going on?
When is there not?
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Old 11-10-2011, 07:37 PM   #3
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Default Re: slowness and crashing in WW

I've noticed a LOT more crashing lately too with FF !
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Old 11-10-2011, 09:03 PM   #4
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Default Re: slowness and crashing in WW

View Post Originally Posted by kayleewebkinz
i was just on webkinz, and it either loads wicked slowly, or crashes latley. is this a website issue going on?
Mine works fine I hope it will be fixed for you soon. It sounds very frustrating. Good luck
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Old 11-10-2011, 09:35 PM   #5
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Default Re: slowness and crashing in WW

I can't even get it. It keeps getting stuck at the loading page. I've even tried reloging in a few times.
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Old 11-10-2011, 09:39 PM   #6
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Default Re: slowness and crashing in WW

The same things have been happening to me. Sometimes an account won't load at all. It gets stuck on a green screen. After I close the window, clear cache, and try again, sometimes the account will load and sometimes not. This afternoon I tried to load one four times with no success.
I'm using Mozilla Firefox.
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Old 11-11-2011, 11:55 AM   #7
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Default Re: slowness and crashing in WW

Hi there.
Have you been using fire fox or google chrome?
If so they sometimes are messed up and etc.
Try clearing your cookies and cache.
If you are still having problems after a few days
then contact ganz.
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