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Old 03-29-2009, 11:17 PM   #41
ow it's fun to be...
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Default Re: Still cannot log in, 2 days later UPDATE 1000pm Sun 3.29.09 KT

I am so sorry this is happening to so many people. My friend is having this problem as well and I couldn't understand it as I could get into my accounts, now I see it's definitely a server issue. I hope they get on this first thing in the morning so you can get onto your accounts.
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Old 03-30-2009, 12:56 AM   #42
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PookieBear is a glorious beacon of lightPookieBear is a glorious beacon of lightPookieBear is a glorious beacon of light

Default Re: Still cannot log in, 2 days later UPDATE 1000pm Sun 3.29.09 KT

It is 1AM here and I still can't get in. One more hour and Webkinz will be officially closed for the night.

Okay, it is 1:55 AM here and I still can't get on. I sent an e-mail off to Ganz (link courtesy of WI on the front page). So, hopefully something can be done for tomorrow. That's it for tonight, at least for me.

Last edited by PookieBear; 03-30-2009 at 12:56 AM..
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Old 03-30-2009, 01:43 AM   #43
♥♥
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Default Re: Still cannot log in, 2 days later UPDATE 1000pm Sun 3.29.09 KT

I can get onto my account...
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Old 03-30-2009, 05:39 AM   #44
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Default Re: Still cannot log in, 2 days later UPDATE 1000pm Sun 3.29.09 KT

have not been able to get in since Friday night grrr
Will try after work
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Old 03-30-2009, 05:57 AM   #45
Back in School!
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Default Re: Still cannot log in, 2 days later UPDATE 1000pm Sun 3.29.09 KT

I was fine up through midnight of last night. This morning I can sign on to my sister's account with no problem, but not mine. Looks like early morning maintenance tweaked something...
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Old 03-30-2009, 05:58 AM   #46
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Default Re: Still cannot log in, 2 days later UPDATE 1000pm Sun 3.29.09 KT

I still can't log on to my account either. It seems like it's been dayysssssssssss now. I wish they would fix this soon. This is exactly my problem.


wishy
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Old 03-30-2009, 06:03 AM   #47
i am chatty
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Default Re: Still cannot log in, 2 days later UPDATE 1000pm Sun 3.29.09 KT

2 accounts i couldn't get into yesterday, i can NOW access...BUT

one of the account i COULD access yesterday is now a NO GO.
the server issue is playing musical chairs.
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Old 03-30-2009, 06:18 AM   #48
soebled2
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Default Re: Still cannot log in, 2 days later UPDATE 1000pm Sun 3.29.09 KT

Out of our 5 accounts in the family, only one was locking us out. This morning that same one is still locked, but with a different message. Now another account is also locking us out. I'm thankful they aren't my children's accounts because that is SO frustrating to them and it is even worse when some accounts work and theirs don't.
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Old 03-30-2009, 06:18 AM   #49
Webkinz :)
jeaninelind is just really nicejeaninelind is just really nice

Default Re: Still cannot log in, 2 days later UPDATE 1000pm Sun 3.29.09 KT

Monday morning on the East Coast....Webkinz worked fine for me all weekend, but, this morning the Curio Shop shows the "Server Down" message. All the other features on the site are working fine....just can't get into Artie's.
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Old 03-30-2009, 06:50 AM   #50
BreezyCorners
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BreezyCorners is on a distinguished road

Default Re: Still cannot log in, 2 days later UPDATE 1000pm Sun 3.29.09 KT

Hi...
I am getting the same message on one of my accounts!!! (at least I have 9 others that I could get into over the weekend...)

I also have put a call into the girl I usually talk to at GANTZ...

I sent an e-mail to the site that they say to send an e-mail to... describing the problem...
got an "automatic respose" back saying that they don't look at them..... that the message has not been received by Webkinz World. and to Go to the "customer service" button on the log-in screen... (which does you NO good, at all)

QUESTION: WHY give an e-mail address when you call Customer Service... if it isn't going to be looked at???

Anyway... I will wait for her call.. (she is very good at calling me back!)

Hopefully you will have a call back and get into your account soon....
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