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Old 12-19-2009, 05:18 PM   #11
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Default Re: Sister just adopted a Citrus Dragon, but 2 were added to the account?

View Post Originally Posted by Quack Quack
but, I did hear Ganz say somehwere. That if they make a mistake in awarding prizes, you get to keep them

That's wicked! Now I gotta call them tomorrow and ask them to change my second Cocker's name...
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Old 12-19-2009, 05:20 PM   #12
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Default Re: Sister just adopted a Citrus Dragon, but 2 were added to the account?

Wow a lot of people must be having that glitch today. I've seen a few threads about it. Congrats to you!
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Old 12-19-2009, 05:20 PM   #13
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Default Re: Sister just adopted a Citrus Dragon, but 2 were added to the account?

Wow, lots of people are getting these glitches. I wonder when Ganz will ever fix them
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Old 12-19-2009, 05:23 PM   #14
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Default Re: Sister just adopted a Citrus Dragon, but 2 were added to the account?

Well, if that's the case I'm sure she'll be thrilled to have two Mr. Tickles running around her house XD Oh well, I suppose I'll have to give them a call Monday (since I seriously doubt they work on weekends.)

And nope we put them on each account at pretty much the exact same time... I believe her account is on a different server than mine though so maybe that's why...
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Old 12-19-2009, 05:24 PM   #15
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Default Re: Sister just adopted a Citrus Dragon, but 2 were added to the account?

Keep them! LOL...no, but tell ganz
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Old 12-19-2009, 05:24 PM   #16
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Default Re: Sister just adopted a Citrus Dragon, but 2 were added to the account?

Ohh....LOL. Well, I'll try to call on Monday.
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Old 12-19-2009, 05:25 PM   #17
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Default Re: Sister just adopted a Citrus Dragon, but 2 were added to the account?

LOL, this would be an awesome glitch if you adopted a Cheeky dog, or Cheeky cat....
Maybe you should call Ganz?
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Old 12-19-2009, 06:33 PM   #18
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Default Re: Sister just adopted a Citrus Dragon, but 2 were added to the account?

Well, I wouldn't report it if I were you. If it keeps happening though you might want to contact them. Anyways I wouldn't mind that glitch lol!
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Old 12-20-2009, 12:09 AM   #19
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Default Re: Sister just adopted a Citrus Dragon, but 2 were added to the account?

Glad to find this! My 10 year old son logged in a new black & tan daschund on Friday and ended up with 2!! We were trying to figure out why his kinzcash jumped up so high... Glad to hear there's a chance ganz might not correct this, as he's gotten attached to his unexpected twins! Although now I'm probably going to have to buy a duplicate pet for little sister whose new pet didn't glitch... Thanks!
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Old 12-20-2009, 12:20 AM   #20
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Default Re: Sister just adopted a Citrus Dragon, but 2 were added to the account?

I also seen somewhere that Ganz would not take back anything that was their mistake. I would call them just in case just to let them know. If you do not have the phone number here it is:

Ganz Customer Service : 1-866-932-5469


Good luck I hope she gets to keep both.
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