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Old 01-17-2008, 12:05 PM   #41
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Default Re: Signed in and everything is gone!

Wow, it is so awful to hear the problems everyone is going through.

The same thing is happening to me. I logged onto my account, and my entire dock is cleared out, all of my webkinz have none of their clothes on, and every room is completely empty.

I tried calling Ganz customer service, but was unable to get through. I really hope this can be resolved for all of us. I checked my little sisters account, and hers is doing the same thing too.
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Old 01-17-2008, 12:34 PM   #42
Lil Kinz
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Default Re: Signed in and everything is gone!

The same thing just happened to me! I totally freaked! My daughters stuff is also all gone. I hope they figure this out, we had a lot of rares. I changed my password.
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Old 01-17-2008, 12:38 PM   #43
Webkinz :)
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Default Re: Signed in and everything is gone!

Thank goodness for this board. I just checked our 3 accounts and everything is missing from those too. I was having a heart attack until I saw that this seems to be a common problem. Hope it's fixed soon! We have about 70 rooms and 3 docks full of stuff that is all gone!!
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Old 01-17-2008, 02:29 PM   #44
Webkinz :)
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Default Re: Signed in and everything is gone!

View Post Originally Posted by legalcat
So its clearly a problem with internet explorer on your laptop, have you tried clearing the cache?
Yes - didn't help.

---------- keystone added 11 Minutes and 23 Seconds later ----------

This is just so weird!!!!!

Just downloaded new version of Firefox to try.

All I get through that is a loading W on all accounts.

Through Internet Explorer (IE), I get logged in, but empty docks.

Regular PC - no problems with IE.

Last edited by keystone; 01-17-2008 at 02:29 PM.. Reason: Automerged Doublepost
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Old 01-17-2008, 02:34 PM   #45
Huskfan
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Default Re: Signed in and everything is gone!

I just logged on webkinz and all my stuff is still missing. I am really getting frustrated because I was wanting to adopt my duck to show my sister before she goes back to her home. She was staying with us for a couple of weeks and she goes back home saturday. I hope they can fix this by then.
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Old 01-17-2008, 04:54 PM   #46
Webkinz :)
Grannykinz is an unknown quantity at this point

Default Re: Signed in and everything is gone!

I'm happy to report that all my missing stuff has returned. I hope this is true for everyone else as well.
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