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Old 03-19-2011, 07:53 PM   #1
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Default Answered: Sides of Webkinz cut off?

So I was playing Webkinz about a week ago, and the bottom and side of my screen got cut off.
I saw somebody say to try wallyweb, because it has double sliders.
I did, and it was working fine.
But now it's still got the bottom and sides cut off.
Does anybody know how to fix it?
I tried CTRL -, thinking maybe I accidentally zoomed in somehow, but it didn't do anything.
The only thing about this that's bugging me, is that my 'Jump To...' for my dock is missing.
I'm trying to trade in the trading rooms, and I have to click the little arrow everytime to get to my furniture section. Which when you have almost 900 items in your dock, that's not a good thing....
Oh, and my phone is missing, so I can't change color zones.

Last edited by MeWuvKitties; 03-19-2011 at 08:01 PM..
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Best Answer - Posted by Grandma-ma
Saffari web browser automatically has the scroll button in it. Use Safarri for your browser for WW. Did you say that you tried fixing your zoom? You need to change the zoom in the original window, the one where you log in. Not after you have logged in, before you log in. Change the zoom on that page and then log in and see if it has been fixed. I do that all of the time by accident, hit the zoom in/out and don't even realize it until we are in webkinz and everything is cut off.
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Old 03-19-2011, 08:08 PM   #2
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Default Re: Sides of Webkinz cut off?

Try using this link and see if it works:
Welcome to Webkinz
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Old 03-19-2011, 10:45 PM   #3
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Default Re: Sides of Webkinz cut off?

View Post Originally Posted by LocoKitty
Try using this link and see if it works:
Welcome to Webkinz
Nope, it's still cut off.
I've already tried the regular WW pop-up screen, WW in a tab, and wallysweb, and I can't fix it.
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Old 03-19-2011, 10:50 PM   #4
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Default Re: Sides of Webkinz cut off?

❀☆♡☮♪♫ You might need to fix the screen resolution of your computer so that way the webkinz screen isn't cut off ❀☆♡☮♪♫
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Old 03-19-2011, 11:13 PM   #5
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Default Re: Sides of Webkinz cut off?

View Post Originally Posted by strawgumdrop1
❀☆♡☮♪♫ You might need to fix the screen resolution of your computer so that way the webkinz screen isn't cut off ❀☆♡☮♪♫
But it works fine with everything else, it's JUST Webkinz that gets cut off.
Everything else is normal.
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Old 03-20-2011, 06:21 AM   #6
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Default Re: Sides of Webkinz cut off?

This is to do with your screen resolution but if you aren't experiencing any other problems I wouldn't recommend changing your screen resolution.

What you can do (in Google Chrome and Firefox and maybe IE) is open a new tab (or new window) and paste this url into the address bar:
Code:
http://mci2.webkinz.com/loader4.php?go=loadReturnUser&aol=0&fs=0
This will let you have the scroll bars on the bottom and right side of the screen. It may not be a prefect solution but you will be able to scroll down and view your dock for example. I'm not sure if this works on IE. It does work for sure on Google Chrome and Firefox.
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Old 03-20-2011, 10:56 AM   #7
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Default Re: Sides of Webkinz cut off?

View Post Originally Posted by ClaraZ25
This is to do with your screen resolution but if you aren't experiencing any other problems I wouldn't recommend changing your screen resolution.

What you can do (in Google Chrome and Firefox and maybe IE) is open a new tab (or new window) and paste this url into the address bar:
Code:
http://mci2.webkinz.com/loader4.php?go=loadReturnUser&aol=0&fs=0
This will let you have the scroll bars on the bottom and right side of the screen. It may not be a prefect solution but you will be able to scroll down and view your dock for example. I'm not sure if this works on IE. It does work for sure on Google Chrome and Firefox.
Thanks, but I've already tried that way, and it still doesn't allow me to see my phone or 'Jump To...' for my dock.

Shoot! I also can't read my mail, and I'm in the process of trading for the GE!
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Old 03-20-2011, 11:30 AM   #8
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Default Re: Sides of Webkinz cut off?

Have you tried using Safari? I used to have this problem, but I tried Safari and it seemed to work for me. I'm not sure if it will help you or not, but you should try it Just a suggestion
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Old 03-20-2011, 12:08 PM   #9
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Default Re: Sides of Webkinz cut off?

View Post Originally Posted by Cheesy1
Have you tried using Safari? I used to have this problem, but I tried Safari and it seemed to work for me. I'm not sure if it will help you or not, but you should try it Just a suggestion
I can try to download it.
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Old 03-20-2011, 04:45 PM   #10
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Default Re: Sides of Webkinz cut off?

This happened to a friend of mine but he was able to fix it by restarting his internet browser. I am sure you've already tried that though. Maybe you should try Ganz? I am not sure their phone number but I know that it's been posted somewhere on WI. I really hope you can fix this problem!

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