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Old 06-25-2009, 11:56 AM   #1
-Alicia♥
 
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Default Unanswered: Should I contact Ganz?!!

I just realized something [today] about my signature golden retriever. I had adopted it on June the 4th [a Thursday]. Aren't you supposed to get a signature item, too?!! Here is the list:
Dignified Drape Window
Dignified Dreams Bed
Fashionable Fireplace
Lavish Limo
Masterful Wardrobe
Regal Rug
Signature Sofa
Stately Bookshelf
Stately Dining Chair
Stately Dining Table
I never got one. I checked my account. All I got out of it was the golden tuxedo, it's PSF, and a welcome balloon! Oh and I have cleared my cache, changed my browser, and restarted in that time period. Did this happen to anyone else? If you have any singnature pet, PLEASE POST WHAT HAPPENED/WHAT YOU GOT!!
Thanks,
-Tea
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Old 06-25-2009, 12:03 PM   #2
Slytherin for this
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Default Re: Should I contact Ganz?!!

Yeah I think you should have gotten that. I would call Ganz if I were you.
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Old 06-25-2009, 12:03 PM   #3
Never To Old For
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Default Re: Should I contact Ganz?!!

I am sorry to hear that.
I would call Ganz and let them know. You are supposed to receive a Signature item.
When I adopted my Signature Panda I received the Fashionable Fireplace.
I hope they fix this for you.
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Old 06-25-2009, 12:28 PM   #4
-Alicia♥
 
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Default Re: Should I contact Ganz?!!

View Post Originally Posted by Collie Lover
I am sorry to hear that.
I would call Ganz and let them know. You are supposed to receive a Signature item.
When I adopted my Signature Panda I received the Fashionable Fireplace.
I hope they fix this for you.
Thanks! [I will close this thread after some more people post though]

OK my mom is trying but I think they keep putting her on hold....

Last edited by teaandpizza; 06-25-2009 at 12:28 PM..
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Old 06-25-2009, 12:29 PM   #5
Slytherin for this
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Default Re: Should I contact Ganz?!!

Just don't give up! Good luck!
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Old 06-25-2009, 12:29 PM   #6
ow, Violet is a
Banned
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Default Re: Should I contact Ganz?!!

Yes, GANZ always helps.
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Old 06-25-2009, 12:46 PM   #7
I'm movin' on ♥
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Default Re: Should I contact Ganz?!!

I just adopted mine two days ago and got the fireplace. I hope Ganz fixes this for you.
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Old 06-25-2009, 02:49 PM   #8
livestrongjj
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Default Re: Should I contact Ganz?!!

I didn't get an extra item with the chimpanzee either I had no idea you were suppose to I only got the banana radio. I will have my mom call ganz for me about it I guess. Thanks for posting this.
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Old 06-25-2009, 02:55 PM   #9
hat?! Im a
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Default Re: Should I contact Ganz?!!

June the 4th is my birthday , teehee! Well, you should call GANZ and explain what happened. If you need the link let me know! I hope I helped!


~Alyssa~
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Old 06-25-2009, 02:59 PM   #10
ho's in the house?
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Default Re: Should I contact Ganz?!!

I'm very sorry this is happening to you. I don't have any yet but I know I would be furious if that happened to me. I would call Ganz, tell them your problem, and see what they can do. I hope you get your item!! Good luck!!!!
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