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Old 02-18-2008, 11:28 AM   #1
Halo236 ♥
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Thumbs down Unanswered: Should I call Ganz?

I think I need to call Ganz. This is what happened.

I was sending a gift to my friend, (rinstone kinzstyle jeans, poster and a chair)

Then, once we thought it 'sent' it said 'invalid items' and then everything disapeared, (all 3) and my friend did not recieve them.

Then, Me and my friend logged on to her account, and checked. Still nothing. So we logged off her's and went back to mine. My chair was back! and so was my poster!

But my kinzstyle jeans were still missing.

Should I call Ganz? If so, what is their number?

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Old 02-18-2008, 11:29 AM   #2
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Default Re: Should I call Ganz?

yes i think you should call ganz but i dont know the # sorry!!
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Old 02-18-2008, 11:32 AM   #3
Halo236 ♥
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Default Re: Should I call Ganz?

Thanks :]
Anyone have the number?

---------- QUACKERZ added 2 Minutes and 44 Seconds later ----------

Bumpp

I really need the number. I'm calling today.

Last edited by QUACKERZ; 02-18-2008 at 11:32 AM.. Reason: Automerged Doublepost
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Old 02-18-2008, 11:35 AM   #4
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Default Re: Should I call Ganz?

I am So Sorry I don't know there number but i do think you should call them
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Old 02-18-2008, 11:37 AM   #5
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Default Re: Should I call Ganz?

Here are three ways to contact Ganz for support:

Call 866-webkinz. You will get a recording and will have to leave a message.

email support@webkinz.com

Submit online: http://customerservice.webkinz.com/cs/em.php
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Old 02-18-2008, 11:39 AM   #6
Littlex3red
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littlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roost

Default Re: Should I call Ganz?

No, not yet... Try logging out of your account and logging back in...

It has happened to me a lot lately -- after one or two log ins they reappear.. if not then contact ganz...
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Old 02-18-2008, 11:42 AM   #7
LovePuppy101
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Default Re: Should I call Ganz?

Try again, that has happened to me too, but when I logged on again I thankfully found them there! I hope you find them!

♥Lovepuppy101
Old 02-18-2008, 11:44 AM   #8
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Default Re: Should I call Ganz?

Yes. Maybe they will fix it?
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Old 02-18-2008, 11:45 AM   #9
imcool24
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Default Re: Should I call Ganz?

1866webkinz is the #
Old 02-18-2008, 01:02 PM   #10
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Default Re: Should I call Ganz?

yes you should call ganz thats not fair im sry i dont know the number but there should be another way to reach them...
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