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Old 11-03-2009, 01:44 PM   #1
Lil Kinz
plowgirl89 is on a distinguished road

Default Unanswered: she shrunk the WW screen size...how do I get it back to normal

My daughter seems to have cut off the right side and the bottom of the WW screen. On the right side, from where the logout button (used to be), all the way right, and down, AND, from the bottom of the numbers on the "food" percentages, all the way across and from there down is GONE!. I can now only see the last 2 digits in the KC box, and nothing below the edge of the dock.

My screen resolution size is already at the 1024x768 setting. I have no idea what she did to cut the areas off, nor how to restore it. I"ve tried all I know to do.

Thanks for any help you could give.

~plowgirl
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Last edited by Jennielou; 11-03-2009 at 02:44 PM..
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Old 11-03-2009, 01:45 PM   #2
 
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Default Re: she shrunk the WW screen size...how do I get it back to normal

View Post Originally Posted by plowgirl89
My daughter seems to have cut off the right side and the bottom of the WW screen. On the right side, from where the logout button (used to be), all the way right, and down, AND, from the bottom of the numbers on the "food" percentages, all the way across and from there down is GONE!. I can now only see the last 2 digits in the KC box, and nothing below the edge of the dock.

My screen resolution size is already at the 1024x768 setting. I have no idea what she did to cut the areas off, nor how to restore it. I"ve tried all I know to do.

Thanks for any help you could give.

~plowgirl
Look to see the zoom % on your browser. Back in a minute with more info!

I only have IE at work and the % zoom is at the bottom right of my screen on the status bar. There is a drop-down arrow and you can choose your percentage. Set it back to 100% (if different and I suspect it is).

On Fire fox or Chrome I don't recall where the setting is -- but you can try the View menu if it isn't on the status bar.

Last edited by Jennielou; 11-03-2009 at 02:44 PM..
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Old 11-03-2009, 01:47 PM   #3
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Default Re: she shrunk the WW screen size...how do I get it back to normal

on the bottom of your screen on your bottom toolbar you should see a magnafying glass if you click on the down arrow next to it you should click on 100% and your screen should be correct again
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Old 11-03-2009, 02:15 PM   #4
Lil Kinz
plowgirl89 is on a distinguished road

Default Re: she shrunk the WW screen size...how do I get it back to normal

I don't have a tool bar on the bottom, nor a magnifying glass. I don't even have a "view" drop down menu. I'm running the latest version of firefox.

thanks for the suggestions. I'm still trying.

Ah ha! I got it! I did the "view" button on the main screen, saw that reset is ctrl 0, and then applied that to the WW screen.

Thanks bunches! I'm (we're) SO new to this whole webkinz thing, we're just stumbling thru!

thanks again! much appreciated!

~plowgirl

Last edited by plowgirl89; 11-03-2009 at 02:15 PM..
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Old 11-03-2009, 02:42 PM   #5
 
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Default Re: she shrunk the WW screen size...how do I get it back to normal

Great -- glad you got it taken care of.

I have an IT background, but I still find I learn a lot about my computer while trying to get WW to work correctly

Welcome to WI. Now that you've done some posting we will expect to see you some more!
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Old 11-03-2009, 06:52 PM   #6
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Default Re: she shrunk the WW screen size...how do I get it back to normal

Try pressing the control button and either scrolling up or pressing the =/+ key.
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