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Old 03-07-2012, 05:57 PM   #1
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Default Unanswered: Server 4 problems

I can't seem to log in to my WW account on server #4. Everything comes up but I get the "please wait..." and then the flash player crashes. This does not happen on other accounts on different servers. I've tried on three different browsers...always the same result.

Is anybody else having this issue? Any ideas on what might be causing this?
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Old 03-07-2012, 06:03 PM   #2
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Default Re: Server 4 problems

Hmm... I've never had this problem before. Which browsers have you tried? When I'm having problems with Explorer, Chrome works for me.
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Old 03-07-2012, 06:08 PM   #3
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Default Re: Server 4 problems

I know...it's weird. I usually use Firefox. In addition I have tried in Chrome and IE. The same thing happens in all three browsers but only with the account on server #4. The other accounts on servers #1 and #9 work fine in all three browsers. *sigh*
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Old 03-07-2012, 06:19 PM   #4
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Default Re: Server 4 problems

How do you know which server is creating the problem?

I'm having issues getting my gift from wkn st pattys day peek a news tonight, just keep getting message saying server isn't working, but no number.
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Old 03-07-2012, 07:08 PM   #5
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Default Re: Server 4 problems

With Firefox you can see which server is loading if you watch the address bar at the bottom of the page. I just find it weird that the other accounts that connect through different servers work just fine within the same browser. Meanwhile the one account on server #4 won't work, just gives me "please wait..." until the flash player finally crashes.

I want to find the Ganz support email address and see if they can help. I know it's too late to call tonight.

View Post Originally Posted by Tia218
How do you know which server is creating the problem?

I'm having issues getting my gift from wkn st pattys day peek a news tonight, just keep getting message saying server isn't working, but no number.
Well, that's interesting about the message saying the server isn't working. Hmmmm...I wonder if it could be server #4. lol That would explain my issue. I haven't seen that message ...all I get is that Flash is unresponsive then the page crashes.

Last edited by outgoinglyshy; 03-07-2012 at 07:08 PM..
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Old 03-10-2012, 10:23 AM   #6
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Default Re: Server 4 problems

Hi there! I'm so sorry that you have been experiencing these issues! I recommend using a different server such as Google Chrome or Firefox. Or, contacting ganz and letting them know about this problem. Here's the link: Contact Us

Don't forget to let them know what browser you use so they can make it better for your experience!


Good luck
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