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I have a webkinz golden retriever. We were just about done with getting a bengal tiger in. When we were done, we pressed register another pet, and we used the code for the retriever. When we were done, it had the tiger's face on the certificate, and it said the name of the retriever, Goldy. We looked on the 'ME AND MY PETS' section, and the retriever was not there. What do we do??????? The retriever is lost in cyberspace and who knows? it could of went to another account!!!!! PLEASE TELL ME WHAT TO DO! please?? My brother is like "You get a webkinz and I don't! BLAH BLAH BLAH!" and he is a jerk. Please help us. Thx!
In this case, I would try to contact GANZ about this problem. I usually register one pet, then log out and in, then I make sure the pet is in the "My Pets" book with the info correct and then I register another pet. Try activating the retriever code again and see if it'll let you register it. If not, log out and back in a few times and see if that corrects the problem. Contact GANZ if that dosen't work! Good luck!
Ok, first you can try to refresh the page..I'm not sure what that would do..but it's worth a shot!
Now log in again and see if anything's changed..it might just be a glitch.
If not, refresh the page, and try again.
Then if nothing happens, contact GANZ; they should help you!
log in and out. clear cache and browsing history & only adopt 1 pet at a time and put it in a room then log out and back in, also adopt from within your WW account not at the sign in this should help. boys are mean- throw snow at them !
I would try logging out and then logging back out. If that doesn't work, try calling Ganz. I'm not sure of their number, but someone around here should know. I really hope you can get this problem fixed!
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