| 03-28-2008, 09:29 AM || #7 |
Join Date: Mar 2008
| | Re: secret code
I did email Ganz. They emailed back asking for an adults contact info which I supplied. They said someone will be in contact with us. The phone number I called (1-866-ganz said to email you question and would not take messages. Does anyone else have a different number? It's been a week now and understand it could be a while before they respond. In response to Beetlebug, if we just move everything to the dock, that will not help. All someone has to do is login to my daughters account, add themself to the friends list, mail themself anything they want, then remove themself from the friends list so we never see who items were sent to. Besides, we had already sent all exclusive/rare items to other houshold accounts to secure them. We are afraid that whoever is doing this can change the password anytime they want to steal items. Even if they stop for a month or two, what stops them from doing it 4-5 months from now?
Also, does anyone know if Ganz can track who packages were sent to? If so, we could definately find out who is doing this and then feel comfortable conatacting their parents and trying to overcome the language barrier.
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