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Old 01-17-2009, 11:08 AM   #1
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Default Unanswered: Search feature here at WI - not working? or just me

Is the 'Search' feature here on the Webkinz Insider site not working or am I just not using the feature correctly.
I can never seem to get any matches for what I'm looking for unless I say to search every word of every post and then I get way too many to look through and none are what I was looking for.
Am I using it incorrectly? Can someone help me with it.
For example, I was searching 'winterfest' to see if anyone had any tips or suggestions or to find out what info people had on the snowflake catching. I couldn't get any matches and there are obviously many many posts/threads about winterfest.
I'd love to use the search feature so then I'm not asking questions that were already answered.
Is it just me? or can someone help?
(ps - The search for MY posts/threads works - just not the general "search" feature)
Much Much appreciated!
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Old 01-17-2009, 11:11 AM   #2
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Default Re: Search feature here at WI - not working? or just me

Go to 'Tag Search'. It's easier.
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Old 01-17-2009, 11:13 AM   #3
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Default Re: Search feature here at WI - not working? or just me

I think it searches by tags, not the content of the thread...

but I'm not sure...
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Old 01-17-2009, 11:49 AM   #4
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Default Re: Search feature here at WI - not working? or just me

When I search, I choose a forum first. Like with Winterfest, I would go to the "Chat" Section and use that search box and enter Winterfest and choose "by posts" and results showed up... Hope you find tips you are looking for!
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Old 01-17-2009, 03:05 PM   #5
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Default Re: Search feature here at WI - not working? or just me

Maybe you're typing too complicated things. Even if you are, tag search is easier and just searches the tags people have added onto the threads. For example, a thread about dogs might have the tags, "dog" "pet" "collar" etc. Good luck!

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Old 01-17-2009, 04:05 PM   #6
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Default Re: Search feature here at WI - not working? or just me

It is not working for me either for about a week. lol I thought it was just me. So Ive just been "searching" myself.
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Old 01-17-2009, 05:27 PM   #7
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Default Re: Search feature here at WI - not working? or just me

The errors with the search feature have to do with the fact that WI is on two servers. WI is too big for one server, and the search feature sometimes has trouble looking at two.

If you don't get any results the first time, try the search again. You might get different results. OR you can use a search engine like Google. Just use "webkinzinsider" as one of your search terms.

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