| 08-02-2007, 03:21 PM || #1 |
Join Date: Aug 2007
| | Unanswered: Screen Size Problems with New Layout
My kids have several Webkinz and, before the upgrade, we were able to view the Webkinz World without difficulty. Our settings have always been set to 1024x768. The problem appears to lie in the fact that when they "upgraded" the layout they made the "login" screen a fixed and unsizable window. (ie. there is no "maximize" button in the upper right corner of the window; it's greyed out). Now when we log into the system the Webkinz World remains inside the "unsizable" window and everything is chopped off. I will submit a screenshot below of what I'm talking about. If anyone has a "fix" for this, I would love to hear about it. I can't get to any support links on the Ganz website to ask anyone for help, so hopefully someone here can offer a suggestion. Thanks in advance!
Here's what the shot looks like:
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