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There's no white box.... I guess I am getting confused when you say 'screen shot'. My understanding of screen shot is when you hit the "Prnt Scrn" button on your key board to take a pic of the screen you are on.
I don't use a 'screen shot' program. I just use the right click, copy, paste...
However, right click gets you nowhere inside WW. So you need to do the PrtSc and save your result by pasting it into Paint or something and saving your pic. Then I believe you must go advanced to attach the saved document (using the paperclip, manage attachments, and upload) before you use the down arrow next to the paperclip and, making sure you are at the point you want to add your attachment, click on it: Arte.JPG
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