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Old 04-07-2009, 09:58 AM   #1
8dance4eva10
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Default Unanswered: Screen is Cut Off

Hi everyone Okay, so I just got a new laptop yesturday. I tried going on Webkinz, and the bottom is cut off like how it was when the new update came a year and a half ago. I already checked to see if my resolution is at the highest and I tried the CTRL-F5 that I read on some other websites. Any other tips to get it back to normal? I have a bunch of kinz I want to register. Thanks!
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Old 04-07-2009, 10:50 AM   #2
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Default Re: Screen is Cut Off

That happened to me when we got our new laptop. It was a problem with the settings on the laptop, nothing in WW. I needed to take an AOL bar and make it small so it wouldn't obscure the screen. Another thing we did was go to "Settings" and adjust the sreen resolution. We got to that on Windows, by clicking on the "Start" in the lower left hand corner, to get the popup menu, then "Control Panel" and got to Settings from there. There are several options for screen size, different conigurations of pixels. We can't remember which way we went--you may have to try a couple to figure out what works. Good luck!
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Old 04-07-2009, 11:09 AM   #3
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Default Re: Screen is Cut Off

View Post Originally Posted by katrinasmom
That happened to me when we got our new laptop. It was a problem with the settings on the laptop, nothing in WW. I needed to take an AOL bar and make it small so it wouldn't obscure the screen. Another thing we did was go to "Settings" and adjust the sreen resolution. We got to that on Windows, by clicking on the "Start" in the lower left hand corner, to get the popup menu, then "Control Panel" and got to Settings from there. There are several options for screen size, different conigurations of pixels. We can't remember which way we went--you may have to try a couple to figure out what works. Good luck!
Thanks for replying. But, what did you mean by taking the AOL bar and making it smaller? The 2nd part I understand. Thanks!
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Old 04-07-2009, 11:22 AM   #4
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Default Re: Screen is Cut Off

There was an AOL toolbar across the botton of the screen. We had to take it and move it down to itty-bitty where you couldn't see it. Kind of like how you change a column width or row height an Excel spreadsheet, if I remember correctly. It was something I really didn't need there--there were two at the bottom, and by zeroing out the one, I could see the bottom of the dock which hadn't been visible before.
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Old 04-07-2009, 12:00 PM   #5
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Default Re: Screen is Cut Off

Ah, wait nevermind. I realized it because this laptop is a mini so the resolution can't be set that high. I guess I will just have to use the desktop downstairs for webkinz. Thanks for your help though!
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Old 04-07-2009, 01:14 PM   #6
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Default Re: Screen is Cut Off

What happens when you use the F11 key?
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Old 04-07-2009, 01:18 PM   #7
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Default Re: Screen is Cut Off

When using F11, I can see a little more but the bottom is still cut off a lot. I have been searching some more on google and found this one program that re-sizes everything except WKW. =[
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