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Old 02-07-2009, 10:48 PM   #1
quackameloo
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Default Unanswered: Screen cut down

On webkinz my screen is cut so you can't see the sides. I can still play games and stuff and do jobs, but I can't do my webkinz cares thing. I don't think it's my computer, because it doesn't work on our other computer and also, other sites work, but I don't really know a whole lot about computers. Is anyone else having else having this problem, and if not, any ideas about how to maybe fix it? Thanks!
http://i39.tinypic.com/6jn91g.jpg
(Ignore the "Click the image to open in full size"
Click the image to open in full size.

Last edited by snowflake223; 02-07-2009 at 10:55 PM.. Reason: added pic
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Old 02-07-2009, 10:52 PM   #2
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Default Re: Screen cut down

You can stretch it out. try it..... hover your mouse over the side and pull it.
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Old 02-07-2009, 10:58 PM   #3
quackameloo
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Default Re: Screen cut down

Stretching it out doesn't,work; it just adds dark green to the side, like if you were to stretch it out on WI, it adds blue to the sides. Thanks anyways, though. I gotta go now, but hopefully it will fix by tomorrow!
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Old 02-07-2009, 11:03 PM   #4
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Default Re: Screen cut down

Hmm.. thats weird it might fix it's self
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Old 02-07-2009, 11:08 PM   #5
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Default Re: Screen cut down

Does the window pop up? It must pop up for it to show full screen.
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Old 02-07-2009, 11:51 PM   #6
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Default Re: Screen cut down

View Post Originally Posted by snowflake223
On webkinz my screen is cut so you can't see the sides. I can still play games and stuff and do jobs, but I can't do my webkinz cares thing. I don't think it's my computer, because it doesn't work on our other computer and also, other sites work, but I don't really know a whole lot about computers. Is anyone else having else having this problem, and if not, any ideas about how to maybe fix it? Thanks!
http://i39.tinypic.com/6jn91g.jpg
(Ignore the "Click the image to open in full size"
Click the image to open in full size.

Have you done a reboot and ran your virus program? Try that first....If that does not correct it Then Try a reboot,+ defrag+ reboot +defrag+turn off then unplug computer from power source for about 20 mins......then reboot again. This is an old Windows 98 trick that resets Windows. It sounds wierd but it works.

You may try just a reboot then turn off then unplug from power source (not turn off switch on surge proctector) it must be disconnected from the actual power source(wall outlet or surge procter) for 20 mins, then turn on. see if that will take care of it. If not try the first set of instructions. It sounds to me like your Windows just needs to reset itself to correct something that has gotten messed up. That is if Windows is your Operating System which it probably is if you are running Internet Explorer. Please let us know if that does or does not help. If it is your Display Settings and you have not changed them this will set them back to where they were/should be.

---------- gomommu41 added 23 Minutes and 12 Seconds later ----------

I have another thought. I used a magnifying glass and noticed that it looks like you are running MozillaFirefox. If so, did you do the update that ocured 2 days ago? That was to fix some bugs in the Firefox Browser. The problem just may be a Firefox browser problem. If none of the above corrects it I suggest contacting MozillaFirefox Support. That info is in your Help and click the 'Help Contents" ..You will also find the Check for Updates under Help also.

If none of the above helps the last thing to try is a System Restore back to the day prior to when the problem happened. You must be an adult to do this to your computer. I really do not think this is anything serious, I do hope it isn't. Please let me know what the results are.

Last edited by gomommu41; 02-08-2009 at 12:04 AM.. Reason: Automerged Doublepost
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Old 02-08-2009, 12:16 AM   #7
Hiya WI!
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Default Re: Screen cut down

Um...i used to have this problem on my old computer.....try pushing F11. If that does not work, go the the blank monitor screen (with no programs up) and right click, go to propeties, and change the resoluition to the largest possible.....
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Old 02-08-2009, 03:23 AM   #8
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Default Re: Screen cut down

I have the exact same thing happening. It started after that long extra maintenance a few days ago. I've got two possible solutions. When I log on through Internet explorer, it is normal. But I don't like IE, as I keep getting that "Please Wait..." at the most inopportune moments. It's when I use Firefox that I get the screen like yours. Unfortunately I can't tell from your screen which browser you're using. But switching might help.

The other solution is to use this address to log in: http://66.48.69.102//loader4.php?go=...ser&aol=0&fs=0
When you first log in, the bottom part of your dock will not show, so click on F11 to get the whole screen, or if that doesn't work look for "View" on the top toolbar, and click "Full screen". This has worked quite nicely for me.

By the way, you can always do the I love my Webkinz thing by going to "Things to do" and selecting "Me and my pets". That's what I did until someone helped me out with the above loader address.

Hope this helps. You're not alone with this glitch.
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Old 02-08-2009, 10:45 AM   #9
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Default Re: Screen cut down

Go to "View" at the toolbar and in the drop down menu choose zoom then click on "reset"
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