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Old 10-02-2011, 07:12 PM   #1
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Default Unanswered: Scotts Trade ad taking over WI

I have written three times asking for help and so Im asking all of you. I have an impossible time getting onto WI. The whole thing hangs and freezes while loading. I have to refresh the pages 8-10 times to get one to load. When I sign in it will say Im signed in and if the page doesnt load to click a link. WHen I do I get a full page ad for the Scotts Trade site that comes from the Scotts Trade ad thats on most of the WI pages. If I go to the forum it all hangs and when I get it loaded, ANY link takes me to the Scotts Trade page again. Its like that ad turns the whole site into its own personal malware thing and takes all the links over.

when I load a page if you look at the bottom left where it says "waiting for info to be transfered" or "waiting for sirte whatever' ...alll I see are ad companies like google ads or adburst media. it's like 30 oif them and then the whole thing hangs and stops. i dont have a green loading bar any more. I have to refresh 10 times and then as I said all the links even to posts take me to the Scott Traders site

I am going nuts and have begged for help on this but no one writes back

NMy cahce is cleared and I am having just as bad problems on WKN. Every time I close the page down or refresh it my modem shuts off. I do not have a virus on here it has been checked a ton of times. There is something like an adware bug on here or something in the ads on these sites that are slowing things down and even hijacking links. help please!! thank you!!
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Old 10-02-2011, 07:15 PM   #2
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Default Re: Scotts Trade ad taking over WI

Hmm thats very peculiar. Im sorry to say I don't know what you should do..Maybe shut down and restart? Im not very experienced in computer problems like this. Try asking admins or mods?
Sorry I couldn't been much of a help! Hope your problem is fixed soon!
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Old 10-02-2011, 07:19 PM   #3
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Default Re: Scotts Trade ad taking over WI

I am so sorry this is happening. Maybe you should PM a Mod about this so they can tell Justin. If Justin does find a problem with the ad he will take care of it. Hope your problem gets fixed soon!!
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Old 10-02-2011, 07:20 PM   #4
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Default Re: Scotts Trade ad taking over WI

I would reccomend an ad-blocker for you
I'm not particularly experienced, but I really would suggest it. Also, run scans in case it is spyware/malware. I had a similar virus once, (it strangely only affected WI ) and I found while waiting for my antivirus to clear it up I could get on WI with a proxy server, so you might want to try that as well.
Good luck1 I hope it works soon
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Old 10-02-2011, 07:52 PM   #5
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Default Re: Scotts Trade ad taking over WI

I would also recomened a add blocker (:
Otherwise, I am sorry I don't know what to do
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Old 10-03-2011, 10:05 PM   #6
FIA
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Default Re: Scotts Trade ad taking over WI

If you find an advertisement you believe is inappropriate, or is causing problems, please contact a member of the staff. We will pass your message on to Justin so he can check it out in the programming.

We will need to know what the advertisement is for, where on the page it was running (top, bottom, side, etc), and, if you can right click on the ad to grab the URL it would have taken you to if you had clicked on it, that's a big help.

Since you are having problems both on Webkinz Insider and on Webkinz World, and because the advertisements on the two sites are totally unrelated, please run a virus and malware scan on your system.
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