Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I had a similar thing happen during Winterfest. I won the snowflake rug, and then it mysteriously disappeared. I logged out and in a few times, and then I filled out the online form. By the next morning, it was back in my dock. So I don't know if it showed up on it's own, or if filling out the form had something to do with it. Either way, my item did return. So I'd say fill out the form (it can't hurt) and if it's not back by tomorrow morning, then definitely call Ganz.
I'm sorry! I would check all my rooms. Are you sure you didn't put it in there? It is possible. After you checked and you haven't found it, look on any other accounts. Such as your own or a sibilings. Also think about who knows your password. Do you think they took it? If you have no success with that, then call Ganz or write on the Customer Support page. Sorry about the luck! Goood Luck finding!
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