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Old 01-20-2009, 08:47 PM   #1
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Exclamation Unanswered: Rugs!!!

Is anyone able to move the rugs in their room? i put down the snowflake rug, then decided i wanted the pink and white one, so i tried to change them, but webkinz wouldn't let me!!!!!

what should i do? i don't like the rug with the room theme!!!!
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Old 01-20-2009, 08:49 PM   #2
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Default Re: Rugs!!!

It is never a bad idea to clear your cache. You could also try logging in and out a few times, just to refresh your page. If this problem continues, you could contact Ganz (1-800-WEB-KINZ). Hope I helped you out a little bit!
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Old 01-20-2009, 08:49 PM   #3
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Default Re: Rugs!!!

Sounds like it has become stuck. You can fill out a stuck items form on the entry page into Webkinz!
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Old 01-20-2009, 08:50 PM   #4
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Post Re: Rugs!!!

I think if you put something on the rug you can not move it until you move the items off of it hope this helps
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Old 01-20-2009, 08:50 PM   #5
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Default Re: Rugs!!!

did you try to remove it? if you didn't, do it. If it still doesn't work, log out and back in. If that doesn't work, call or email Ganz to fix that problem. Or, there might be something on the rug or near it, so it won't let you until you remove the item near it or in it's way. Hope that helps!
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Old 01-21-2009, 09:31 AM   #6
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Default Re: Rugs!!!

I had trouble moving my snowflake rug also. First make sure nothing is on it and then when the move box pops up you need to move it by moving the move box which in my case was not even on the rug so it seemed kind of funny but it did work. Hope it works for yours also.
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Old 01-21-2009, 09:45 AM   #7
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Default Re: Rugs!!!

Going to tell you the same thing others have. Is there something on top of it? You have to removed whatever is on top first, then move the rug. If you have nothing on top, go out of the room and then back in and see if that helps.
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Old 01-21-2009, 09:50 AM   #8
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Default Re: Rugs!!!

I had one of my snowflake rugs get stuck. I emailed the "powers that be" and in a couple of days it was in my dock waiting for me to put it in the room I really wanted it in. Hoping its an easy fix for you.
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Old 01-21-2009, 09:55 AM   #9
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Default Re: Rugs!!!

??? many people have had the same problem with their snowflake rugs. contact ganz and they can fix it!
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Old 01-21-2009, 10:07 AM   #10
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Default Re: Rugs!!!

Sounds like a glitch, try again!

PS, the picture is of 2 snow leopard cubs, look up snow leopards on youtube! they have some great videos!

Last edited by puppyloves; 02-02-2009 at 03:59 PM..
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