Rare times in local KT. Place your mouse over times and items for time conversions and info.
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It is never a bad idea to clear your cache. You could also try logging in and out a few times, just to refresh your page. If this problem continues, you could contact Ganz (1-800-WEB-KINZ). Hope I helped you out a little bit!
did you try to remove it? if you didn't, do it. If it still doesn't work, log out and back in. If that doesn't work, call or email Ganz to fix that problem. Or, there might be something on the rug or near it, so it won't let you until you remove the item near it or in it's way. Hope that helps!
I had trouble moving my snowflake rug also. First make sure nothing is on it and then when the move box pops up you need to move it by moving the move box which in my case was not even on the rug so it seemed kind of funny but it did work. Hope it works for yours also.
Going to tell you the same thing others have. Is there something on top of it? You have to removed whatever is on top first, then move the rug. If you have nothing on top, go out of the room and then back in and see if that helps.
I had one of my snowflake rugs get stuck. I emailed the "powers that be" and in a couple of days it was in my dock waiting for me to put it in the room I really wanted it in. Hoping its an easy fix for you.
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