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Old 11-04-2009, 07:53 PM   #1
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Default Unanswered: Roses superbed gone from dock. Please help

I suddenly have an empty spot in my dock where the field of roses superbed was stored. I've logged out and back in, but the empty spot is still there between 2 items and the bed is missing. I know webkinz doesn't help with missing items. Is this happening to anyone else or do you have an idea?

Thank you.
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Old 11-04-2009, 07:54 PM   #2
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Default Re: Roses superbed gone from dock. Please help

Hm.. That's odd. Sorry, I don't know.
Can you place it in your room?
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Old 11-04-2009, 07:56 PM   #3
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Default Re: Roses superbed gone from dock. Please help

Try clearing your cache/cookies,and see if that helps.
Can you put it in a room? What web browser are you using?
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Old 11-04-2009, 08:01 PM   #4
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j1230 is a jewel in the roughj1230 is a jewel in the rough

Default Re: Roses superbed gone from dock. Please help

I'm scared to try to put it in my room. When I hover over it, the empty spot says Bed of Roses. I'm using Internet explorer.

Okay, I followed your advice and put it in my room. It shows up there, but there's a blank spot again when I put it back in my dock. It's very strange. Thank you for helping. Rep to you both.

Last edited by j1230; 11-04-2009 at 08:01 PM..
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Old 11-04-2009, 08:11 PM   #5
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Default Re: Roses superbed gone from dock. Please help

This can be frustrating. I have had blank items in my dock as well. If you can still place the bed in your room it has not disappeared and the problem should correct itself shortly. Log in and out a couple of times, that works for me.

Hope this helps!
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Old 11-04-2009, 08:12 PM   #6
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Default Re: Roses superbed gone from dock. Please help

That happened to me-with this Pretty Poodle Vanity I got while trading. But, there wasnt a blank spot-it wasnt even there!
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Old 11-04-2009, 08:18 PM   #7
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Default Re: Roses superbed gone from dock. Please help

Kittyhub, I'm sorry about your loss. It's all fixed now. Hopefullly, my solution will help someone else if it happens to them, even though I hope nobody else has to go through this.

On your great suggestions, I moved the item into my room. I still couldn't see it if I moved it back to my dock. So, I put it back in my room. I left it there and logged on. My mom deleted the cookies and something called temporary internet files off the computer. I logged back in and put the bed in my dock. It showed up.

Thanks everyone for your help. I gave you all rep points. It was nice to know I am not alone when I have these problems.
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Old 11-04-2009, 08:22 PM   #8
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Default Re: Roses superbed gone from dock. Please help

Oh, that sounds terrible! Well, the item isn't showing up... how about clearing your cache or using a different browser? Also, just wait for a few days or so, it might come back soon!
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