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Old 08-20-2007, 01:22 PM   #1
This Kool KAT is a
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Default Unanswered: Rooms will not load!!! Need Help!

I am in serious need of help. When I try to go into "My Rooms" once the loader chair has almost loaded it stops and I get a pop up that says: A SCRIPT IN THIS MOVIE IS CAUSING ADOBE FLASH PLAYER 9 TO RUN SLOWLY. IF IT CONTINUES YOUR COMPUTER MAY BE COME UNRESPONSIVE.... It does not matter whether I click yes or no. It will not load and logs out automatically or freezes and I have to close it and log out. I have uninstalled and installed flash player and tried different computers and also my friend checked her account on my computer and her rooms loaded! So it isn't my computer at all it is my webkinz account and a problem in with my rooms.

I was moving items and pets around when webkinz did it's nightly timeout for maintenance and something must have been in the "process" of doing something... and messed it all up. I can get into everything else on webkinz, but my rooms will not load. I have emailed support@webkinz and have not heard back.

Has anyone else had this problem? I am just sick about it, I can't go into my rooms and can't see my pets, etc... I have other pets and trading cards to enter, but where will i put them? I can't just keep loading up my dock...

I totally need help and feel I am at webkinz mercy. What if they can't fix it? I will lose everything!!!
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Old 08-20-2007, 01:28 PM   #2
jaclrow
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Default Re: Rooms will not load!!! Need Help!

I have had this problem since the update on the 2nd. I cannot get into a garden and I am missing two pets. One I have never played with. They must be "stuck" in the garden. Try contacting Ganz but I wouldn't get your hopes to high. They finally sent me an e-mail last week to keep trying and someone would contact me within 7-10 business days. Also at the bottom they added this disclaimer:

Webkinz World is "as is" or 'as available'. There are no warranties/guarantees either expressed or implied. Please refer to the User Agreement for full details.
Old 08-20-2007, 08:49 PM   #3
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Default Re: Rooms will not load!!! Need Help!

I get the same message but when I click NO it finishes loading and everything is fine. You may try deleting your cache and rebooting your computer... you may also need to do a defrag to help to speed up your computer. .... ask an adult to do that please.
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Old 08-20-2007, 09:06 PM   #4
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Default Re: Rooms will not load!!! Need Help!

I GOT IT TO WORK!!!

I could get into everything else on webkinz world, so I thought I'd go to "my pets" and change my pet to a different one and then try going to "my rooms". I was afraid to do that originally thinking I'd have another I couldn't put back to bed, but when I changed and tried to go into the "my rooms" with the different pet, IT WORKED !!! Maybe you can try that with your missing pet and see where you find it?

What happened was.... I had just apparently entered a virtual pet when webkinz timed out for its maintenance. When I got into my rooms with the different pet, I went back to the pet that I had when I couldn't get into my rooms and you know what happened? The "Welcome" new pet music stuff started playing! That must have been the "movie" that the flash player had been hooked on or something... All is well now, garden is tended for and all other pets are back in bed :-) Thanks for the suggestions! It is nice to have someone to listen.
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Old 08-20-2007, 10:02 PM   #5
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Default Re: Rooms will not load!!! Need Help!

I'm so glad you got it working again!!
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Old 08-20-2007, 10:42 PM   #6
jaclrow
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Default Re: Rooms will not load!!! Need Help!

Yah! I am so glad you were able to get yours to work. Unfortunately for me if I click on either my cow or hippo and try to go into my room I get the script error message and am forced to shut down. I also get the same message if I try to walk into my garden or if I try to jump to it. Hopefully soon though it will be worked out! Have fun playing with your pets!
Old 08-21-2007, 11:22 AM   #7
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Default Re: Rooms will not load!!! Need Help!

you might need to clean your cookies out and/or remove some adware from your computer Ive tried that before it is so aggravating when that happens
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Old 08-21-2007, 07:52 PM   #8
awilliams94
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Default Re: Rooms will not load!!! Need Help!

maybe your computer does not have the right programing, or its a little old and just slow, or the internet isnt working properly
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