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Old 06-08-2009, 06:58 AM   #1
Psykobarbie
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Default Answered: Room won't load?

My WW room won't load. I've done my dailies and everything else is working fine. It's not my computer because when I try to load my room a WW error message appears. I've tried logging in and out and all that. Is anyone else having this problem?
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Best Answer - Posted by lizzyxwebkinz
View Post Originally Posted by Psykobarbie
My WW room won't load. I've done my dailies and everything else is working fine. It's not my computer because when I try to load my room a WW error message appears. I've tried logging in and out and all that. Is anyone else having this problem?
I had this problem before,and switching browsers worked for me. So try switching your browser. Hope I helped!
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Old 06-08-2009, 07:16 AM   #2
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Default Re: Room won't load?

There are several things that could be wrong... more than likely you have something stuck, or too many items in your dock can cause this too. What I normally try is this... change pets then try to go to room, if that works then you know there is something stuck in the room with the other pet and you will need to fill out the customer service form or call Ganz if you are over 18. (1-866-932-5469) The last time that I talked to them I was told no more than 150 items in the dock and that the number of rooms and pets that you have on the account can also play a big part in problems that you may have with loading. Good luck.
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Old 06-08-2009, 07:18 AM   #3
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Default Re: Room won't load?

View Post Originally Posted by Psykobarbie
My WW room won't load. I've done my dailies and everything else is working fine. It's not my computer because when I try to load my room a WW error message appears. I've tried logging in and out and all that. Is anyone else having this problem?
I had this problem before,and switching browsers worked for me. So try switching your browser. Hope I helped!
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Old 06-08-2009, 07:26 AM   #4
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Default Re: Room won't load?

Goodness...no more than 150 items in dock Whoopsie-I have broken that rule!!
It could just be a bad day of Webkinz for you. Once, for 4 days, I could do EVERYTHING on WW, EXCEPT go into ANY trade room. This was BEFORE I understood the importance of cleaning out my history cache...that helped oodles! I was beginning to get a complex!
Seriously, try that, or just call Ganz.
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Old 06-08-2009, 07:41 AM   #5
Psykobarbie
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Default Re: Room won't load?

View Post Originally Posted by lizzyxwebkinz
I had this problem before,and switching browsers worked for me. So try switching your browser. Hope I helped!
Thanks Lizzy, I tried switching from Firefox to IE and it worked.

Thanks everyone else for your help as well.
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