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Old 01-13-2009, 01:07 AM   #1
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orchid7 is an unknown quantity at this point

Default Unanswered: room not loading...

i contacted Ganz a couple of weeks ago about not being able to get into one of my big gardens. does anybody have any alternate methods of contacting them?

i am getting frustrated.

thank you in advance for any responses.
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Old 01-13-2009, 02:29 PM   #2
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Default Re: room not loading...

Did you try just contacting them through the actual Webkinz site. I have ised that method for objects stuck in a room and they corrected the problem promptly. - Try this:

Customer Support - I keep getting an error message - I cannot load my room.

Hopefully that will get it fixed for you.
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Old 01-13-2009, 03:21 PM   #3
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Default Re: room not loading...

You should try to find out what is wrong first. Clearing your cache, your cookies, reseting your internet or downloading the most recent adobe download might work. Then If it still isn't working, do what Electricbuzz said. You could also call ganz, their number is 1-866-932-5469.

I hope that helps.
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Old 01-13-2009, 03:27 PM   #4
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Default Re: room not loading...

Try clearing your cache or cookies, or resetting your internet.
You could also call Ganz, their number is 1-866-932-6469.
I hope this helps. =]
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Old 01-13-2009, 03:47 PM   #5
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Default Re: room not loading...

1800-724-5902 That is Ganz customer service... Let the operator know that you are never called back and they can usually put you through to a person that will help
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