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Old 04-03-2008, 10:47 AM   #1
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skroller is an unknown quantity at this point

Default Unanswered: Room Missing

I just adopted two new pets in my account and went to the room to welcome them. I placed some of the stuff in the rooms but ended up taking all but one bed out. I go to find the bed to put it in a different room and the room does not exist. I went under the other new pet and the room was blank but left and came back to that room and it does not exist. WHAT DO I DO. I remember seeing some cool things that I got in the bad but forgot. Can anyone help


---------- skroller added 6 Minutes and 44 Seconds later ----------

Just found out what I am missing the PSI for the Husky

Last edited by skroller; 04-03-2008 at 10:47 AM.. Reason: Automerged Doublepost
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Old 04-03-2008, 11:20 AM   #2
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Default Re: Room Missing

Now that's just sad. I have no idea how to help besides telling Ganz.
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Old 04-03-2008, 11:24 AM   #3
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Default Re: Room Missing

Haven't heard of this before. I would contact Ganz. Have you tried logging out and back in?

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Old 04-07-2008, 10:57 AM   #4
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skroller is an unknown quantity at this point

Default Re: Room Missing GREAT NEWS

I recieved great news this weekend. I found the two rooms that were missing. They reappeared in my map and I found the PSI. I was so happy.
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Old 04-07-2008, 08:40 PM   #5
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Default Re: Room Missing

I had a room dissappear with all my vehcles in it. Hum V, or air balloon, 2 roadsters, golf cart etc. It was a large roomwith walls and floor and a custom wheel rack. I emailed ganz several times but I only got a canned email reply and nothing was ever resolved. Needless to say, I was most unhappy. Every time I have an account issue, it never gets resolved by ganz. I am so unhappy about this. I love Webkinz World but I feel that they should have a better customer service. I an an unhappy customer with 6 accounts that belong to my grand children. I spend a lot of real $$$ on different items for them. I wish they would resolve these issues that I have.
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Old 04-08-2008, 06:11 AM   #6
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Default Re: Room Missing

I feel really bad for you!!! you should tell ganz thats what my sister did now everything is back.
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